Beep Inc. is looking for motivated team players who want to be part of the autonomous mobility revolution. Beep is a market leader in delivering the next generation of mobility services and technology utilizing driverless, electric, multi-passenger shuttles. By specializing in planning, deploying and managing advanced autonomous shuttles for private and public communities, Beep safely connects people, places and services in first-mile, last-mile mobility networks.Through Beep’s data and learnings from its public road deployments, the company produces vehicle-agnostic, edge solutions meant to enhance safety, enable better access, advance artificial intelligence and extend driverless operating capabilities of autonomous platforms. Beep delivers each day on our primary goals of enabling mobility-for-all, positively impacting the environment and providing the safest rider experience through our unique software and services.


The Safety and Training Manager will identify and monitor training needs in the organization, and design, plan, and implement safety training programs, policies, and procedures to fulfill those needs. This role will oversee the daily activities of training Team Members across all functions of the business. While primarily supporting the Operations function, additional special projects may arise in a cross functional nature (i.e. HR, Safety, etc.).  This role will also serve in producing safety reports, participate in audits, compliance activities and interface with security and emergency management support needs.

 

Responsibilities: 


·      Review existing training programs; suggest enchainments and modifications to improve operations, learning and retention. 


·       Create content using authoring tools for SCORM compliant CBTs.


·       Team with departments to update and validate all Beep Standard Operating Procedures (SOP’s); Identifies changes to Procedures and maintains the “living document” nature of SOP’s


·       Assist with the development and implementation of training, including curriculum, lesson plan, and all training materials and testing; conduct training for newly hired and veteran Shuttle Attendants and Beep Team Members involved in operations.


·       Participate in the coordination and facilitation of New Hire training.


·       Schedule, organize, and coordinate Team Member development, training events, and programs; coordinate the assembly and production of instructional and educational material


·       Provide Shuttle Attendant postaccident training, annual refresher training, customer service training, equipment training, and all other training related to operations.


·       Conduct annual reviews on the Beep Safety Plan, Beep Security Plan, Beep Emergency Management Plan and serve as a conduit for the Executive Safety and Security Committee.  


·       Conduct and document onthejob observations and audits to evaluate the tasks being performed by new and veteran Shuttle Attendants, maintenance, operations, and safety related tasks ensuring the organization’s expectations are met.    


·       Maintain complete and accurate documentation on all facets of training and testing of each Team Member as required and mandated by State and Federal law.


·       Track and report information on Team Member safety and training metrics.


·       Ensure that training materials and programs are current, accurate, and effective. 


Performs other related duties as assigned.  


Additional Duties:


To be successful in this role, a candidate must maintain knowledge of new methods and techniques for adult learning, training, safety and training requirements applicable to Beep and/or the transit industry. It will be critical to identify problems and opportunities such as operational changes or industry developments that safety and training could improve. The Safety and Training manager must be comfortable with presentations and public speaking, as they will conduct or facilitate required and recommended training sessions; online and in-person. Prior Learning Management Systems experience will be a plus, as this role will collaborate with the LMS vendor and third-party training providers to arrange employee registration for, and participation in, training programs. Performance metrics will include ensuring that all training milestones and goals are met while adhering to approved training budget.

 


Required Skills/Abilities: 


·       Thorough understanding of safety and training processes; knowledge of adultlearning principles that include principles and practices of employee training and development. 


·       Ability to moderate both small and large groups 


·       High emotional intelligence and situational awareness.


·       Excellent verbal and written communication skills (required) with strong graphic design capabilities (preferred) 


·       Excellent active listening skills.


·       Demonstrated ability to communicate with, present to, and influence Team Members at all levels of an organization.


·       Strong interpersonal skills for dealing with different types of learners.


·       Time management and multitasking skills in order to handle multiple tasks at once.


·       Extremely organized and detail oriented. 


·       Ability to read, write and interpret documents such as technical data, instruction manuals, routine reports and correspondence. 


·       Ability to design leader’s guides and student guides.


·       Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. 


·       Ability to function independently in a fast pace, high change environment as well as part of a team.


·       Ability to maintain a high level of confidentiality. 


·       Strong planning and organizational skills. 


·       Proficient with Microsoft Office Suite or related software


·       Knowledge of transportation security practices and emergency management highly desirable 


Education and Experience: 


Bachelor’s degree in Communications, HR, Business or related area required


At least five years of experience in training with two years of supervisory experience required


Lectora or other SCORM compliant LMS authoring tools experience a plus


Experience as a presenter/facilitator of leadership and technical training, version control systems or previous training experience in a transportation or technical field preferred


Previous experience with the Department of Transportation, Transportation Safety Institute, Occupational Safety and Health Organization, compliance audit practices, or any combination transit related experiences a plus 


Physical Requirements:

Prolonged periods sitting at a desk and working on a computer


Prolonged periods of standing while presenting


Must be able to lift up to 25 pounds at times


Travel up to 50%  


All Beep Team Members are eligible to participate in our 401(k) program and bonus plans. We also offer developmental programs, such as paid training and certifications (based on role). 


Full-Time Team Members enjoy the following:

·       50% of medical, dental, and vision premiums paid for by the Company

·       Short and long term disability premiums covered at 100%

·       Life insurance

·       Monthly cell phone allowance   


Beep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.