Client Support Upgrade Coordinator
Through market leading payments and credential-driven privileges, Transact enables a connected experience across the most critical aspects of student life. We partner with educational institutions to deliver a mobile-centric, personalized student and family experience both on and off-campus. Our enterprise-class cloud platform and open APIs deliver mission-critical capabilities that promote student success by facilitating every aspect of campus life with richer institutional insights.
This connected experience is underpinned by essential capabilities including integrated payments and personalized payment plans for tuition and fees, credential-driven transactions for comprehensive dining and retail transactions, uniquely configurable privileges for security management as well as automated class attendance and campus events. Transact solutions easily integrate with campus systems and external partners enabling an extensive and open ecosystem that leverages existing institutional investment, accelerates innovation while delivering a frictionless student experience.
As the Client Support Upgrade Project Coordinator, you will be responsible for scheduling meetings for individual Upgrade projects and maintaining the Upgrade calendar. This will be done by providing clear communication and direction for both client and staff.
Specific responsibilities will include:
• Maintaining and monitoring Upgrade project plans and schedules.
• Organizing meetings between client and staff.
• Provide exceptional client communication and responsive follow up.
• Drafting and revising documentation regarding the Upgrade project.
• Provide administrative support as needed.
• Strong organizational and multi-tasking skills.
• Excellent verbal and written communication skills.
• Proficient computer skills, with the ability and willingness to learn new technologies.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.