About Us
BigRentz is an online construction equipment rental marketplace. Our 4,000+ rental partners and 10,000+ partner locations represent the largest equipment rental network in the nation. We simplify the procurement and logistics challenges of renting construction equipment.
As a Rental Coordinator, you will be responsible for providing excellent customer service when locating equipment in and out of network while building rapport with suppliers.
Essential Functions:
• Place outbound calls to BigRentz suppliers to confirm pricing and availability of equipment
• Contacting customers if equipment is not available and offer alternatives
• Updating existing supplier accounts and pricing in internal systems
• Provide excellent customer service through all forms of communication with suppliers
• Attend continuing equipment education and training workshops
• Perform other duties as assigned
Qualifications:
• 1-3 years of customer service experience
• Bilingual Spanish-English strongly desired
• Bachelor’s Degree preferred
• Call Center experience preferred
• Strong self-starter who is self-motivated with the ability to take initiative
• Excellent written and verbal communication skills
• Ability to multitask between calls and emails
• Basic to intermediate knowledge of various cloud-based software and applications
• Passionate about providing a superior customer service experience
Compensation & Benefits:
• Salary for this position begins at $36,000
• Full benefits including health, dental, vision, life insurance, 401K, paid time off
What You Can Expect
We are a progressive and thriving company, led by ambitious entrepreneurs. Voted numerous times as one of Orange County’s Best Places to Work and Fastest-Growing Private Companies, there is ample room for career development and professional growth. A career with BigRentz means so much more than just a paycheck; it means being part of a family. We have created a unique working environment filled with positive energy and excitement that includes a relaxing employee lounge with a variety of free snacks and beverages, a flat-screen TV, and fun games including ping pong and foosball. Our employees also enjoy added perks, such as a dry-cleaning pickup and delivery service, on-site car washes, and more.
If you meet the stated criteria, we would love to hear from you. We look forward to the conversation!