Language I/O is seeking a talented Salesforce developer to join a team of developers building new features for our language translation solutions, currently marketed on the Salesforce appexchange. This role will also contribute to our new, LLM-powered, agent assistant feature within our existing Salesforce Chat app. Language I/O delivers market-leading, multilingual customer support technology that enables mono-lingual support teams to email, chat and provide multilingual chatbot and knowledge base support, right inside of any major CRM.
As a Salesforce developer, you will be responsible for developing customized solutions within the Salesforce platform. You will also analyze project objectives, create customer workflows, and troubleshoot errors.
This Salesforce developer should have experience developing within the Salesforce Service Cloud platforms, Salesforce Deployment processes and strategies, application development skills, and the ability to solve complex software problems. This role will create dynamic and scalable Salesforce applications that meet the changing needs of the company.
Responsibilities:
Creating timelines and development goals
Testing the stability and functionality of the application
Troubleshooting and fixing bugs
Writing documents and providing technical training for Salesforce staff
Maintaining the security and integrity of the application software
Meeting with project managers to determine CRM needs
Developing customized solutions within the Salesforce platform
Designing, coding, and implementing Salesforce applications
Requirements:
Bachelor’s degree in computer science or software engineering
Advanced knowledge of Salesforce CRM platforms
Minimum of 2 years developing Salesforce applications and plugins
Previous work experience with application and software development
Strong experience with the Agile Methodology and proven experience of working with agile teams.
Experience developing customer-facing interfaces
Proficient in SOQL, SOSL, Apex, Javascript, and VisualForce Page
Proficient in Salesforce Service Cloud, including Messaging, Case, and Einstein Bots
Proficient in Lightning Experience, Aura, Lightning Web Components
Proficient in using Visual Studio Code for development
Proficient in REST API
Working knowledge of MySQL, mavensMate or eclipse
Strong communication skills
Ability to problem solve high-level software and application issues
This is a full-time, salaried, exempt position, working 100% remote from any location. Language I/O offers a competitive salary based upon experience and full benefit offerings, including health insurances, 401(k), and discretionary paid time off.
Language I/O provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.