POSITION TITLE: Float MA/Nurse for Dallas/Plano/Frisco/Flower Mound


Job Summary: 

The float MA will handle phone calls and voicemail from the patients who are seeking medical information and/or medical attention. The float MA will address patient clinical questions, explaining/documenting laboratory results and pathology results, calling in prescription refills, explaining procedures/treatments, initiating prior authorizations, and scheduling.


Minimum Job Requirements:

Education and Experience:

- High school Diploma

- Medical Assistant office experience

- EMR experience required

- E Clinical Works experience preferred

- Travel is required


Essential Skills and Abilities:

- Ability to keep accurate records

- Competent organizational skills

- Ability to handle stressful situations

- Ability to meet deadlines and multitask

- Excellent oral/written communication skills

- Excellent interpersonal skills

- Understanding of the anatomy of the skin

- Dependable and capable of being on time

- Empathetic with patient’s needs and concerns

- Positive and professional attitude

- Must demonstrate the ability to communicate effectively with all members of the healthcare team, patients, and community representatives


Primary Duties:

- Travel between offices to aid in coverage

- Answering phone calls and voicemails

- Answering patient clinical questions

- Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment

- Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment

- Prepare/send consultation letters with results or recommendations to referring physicians

- Locate laboratory results not yet in the patient’s medical records

- Explaining/documenting laboratory results and pathology results

- Calling in prescription refills

- Explaining procedures and treatments

- Initiating prior authorizations

- Schedules appointments and urgent visits as appropriate

- Documenting all information into the computer system

- Maintaining confidentiality of all patient information

- Adheres to policies/safety practices

- Performs other duties as assigned

Job Type:




     Medical Assistant: 2 years  



     Medical Assistant: 2 years  



      High school diploma or equivalent  



We offer excellent comprehensive benefits package, including paid vacation and holidays; medical, dental, vision, disability & life insurance, and 401k with a company match once employee is vested.