#reversemortage #growth #highenergy #compliance #financialservices #writing

The Compliance Resolution Analyst will have the opportunity to collaborate with leadership and utilize their advanced writing and research skills to resolve escalated complaints, concerns and issues through written correspondence.

Who We Are

Reverse Mortgage Solutions, Inc. (RMS) is a nationwide servicer and sub servicer of reverse mortgage loans.  Founded in 2007 our mission is to enable clients to increase revenue, enhance market share, reduce costs and effectively mitigate risk.  With a powerful suite of services we aim to meet the growing demand for servicing and subservicing of reverse mortgages.  RMS is a wholly-owned subsidiary of Mortgage Assets Management, LLC (MAM) and our talented and diverse workforce has allowed us to cement our reputation as a trusted and committed advisor to our clients and partners.

How This Role Contributes

The Compliance Resolution Analyst will be responsible for handling complaints and correspondence such as QWRs, RFI and ROE, on behalf of the Company.  In this role the Analyst will receive specific direction from the Correspondence Supervisor as they research and resolve escalated matters that cannot be resolved at the department level.  In this role there is heavy emphasis on meeting timelines and following HUD and Fannie Mae regulations/guidelines.  The opportunity to assist on special projects will be present for the individual selected for this role.

The Right Candidate

We are looking for a candidate who possesses a passion for research and writing. A Bachelor’s degree is preferred and 3+ years’ experience in financial services or mortgage servicing is required.  Proven advanced ability with business communications both written and verbal is required.  Proficiency with Microsoft Office software (Outlook, Word, and PowerPoint).

 

The Impact

 

If you have a love for the written word and want to use that skill in a corporate environment this is an excellent opportunity for you!