Reporting directly to the CEO, the VP of Servicing Oversight is responsible for conducting on-going oversight and surveillance to assess both portfolio-level and vendor-level performance for MAM subsidiaries, MAM-owned Mortgage Servicing Rights (MSRs) and portfolios managed for others.
Who We Are
Mortgage Assets Management, LLC (MAM) is a residential mortgage services company that specializes in the acquisition, management and surveillance of Mortgage Servicing Rights (MSRs). MAM provides advisory and support services to help clients within the housing finance industry optimize portfolio performance and profitability – currently with an emphasis on reverse mortgages and other niche products. Our talented and diverse workforce has allowed us to cement our reputation as a trusted and committed advisor to our clients and partners.
How This Role Contributes
The VP of Servicing Oversight will be directly responsible for maintaining and executing a defined Oversight & Surveillance Plan under which assessment activities are carried out. The VP will be working collaboratively with internal stakeholders and third-party service providers to gather data and other information for pro-active monitoring assessments. The assessments will also be based on key servicing performance indicators and real-time monitoring activities which the VP will be responsible for creating and obtaining. Identifying performance gaps and emerging risks will be a direct responsibility of this role in addition to pursuing corrective actions necessary to resolve these items. The VP will perform financial and performance forecasting, loan-level loss analysis and work to identify process improvements and efficiencies. The VP will summarize and report performance assessments to C-Level executive, Sr. Management and other key stakeholders. In addition, the VP will have responsibility in managing some servicing operations, including fee approvals and document execution. The VP will have staff management responsibilities that includes hiring, performance management and directing the day-to-day operations for the Servicing Oversight Team. As a leader and subject matter expert the VP will be called upon to participate in enterprise-wide projects and initiatives on a regular basis.
The Right Candidate
We are looking for a candidate with 10+ years of progressive experience in the mortgage servicing industry that must include a combination of reverse mortgage servicing, forward mortgage servicing and origination's. A Bachelor’s degree in Business Administration or related discipline is preferred. Proven knowledge of reverse mortgage servicing practices and processes is required along with FNMA & HUD regulation expertise. Proficiency with Microsoft Office software (MS Excel, MS Outlook, MS Word, MS PowerPoint, and MS Visio) is an additional requirement. An in-depth understanding of data analytics and data integrity is needed in order to ensure successful attainment of performance goals. This position can be located in Austin, Texas or Houston, Texas and will require 10-15% travel to various vendors and other company locations.
The Impact
If you are interested in a position that utilizes your reverse mortgage expertise to ensure quality for reverse mortgage borrowers then this is an excellent opportunity to join a Company with an incredible vision for growth!