Associate Integration Specialist

Join a growing software company with a great working culture. This position will be responsible for the integration of the company’s APIs with partnered technical Insurance agencies. Responsible for participating in requirements analysis and decomposition, internal testing and the documentation of same for the application-application integrations. Primary responsibilities will also include troubleshooting existing integrations and providing technical support to the agency's application development team. The position will work cross-functionally with product engineering, product managers, business operations and external stakeholders to build solutions for the tech insurance industry. 

 

Essential Duties:

• Create and maintain technical design documents and requirements including workflow design of company’s API’s
• Participate in design and planning meetings with company’s API customer Programmers and Systems Architects
• Customer onboarding by providing required authorization and access to API’s using company proprietary tools
• Resolve and manage requests from API customers regarding programming interfaces, including inbound/outbound API’s call using required tool and technologies during customer development and maintenance phase
  

 

Qualifications: 

• Bachelor’s degree in Engineering, Computer Science or related field
• 2 years of experience in integrations and maintaining APIs
• 1 year experience in a customer facing role
• Advance skills in XML, XSD, SOAP, Restful API design and architecture, Java, JavaScript, and Webservices
• Working knowledge of SOAP UI tool, POSTman Tool for analyzing and resolving support issues
• Strong analytical skills, ability to solve problems, excellent written and verbal communication skills with the ability to do well in a high-pressure environment
• Property & Casualty Insurance experience preferred