EZLynx is expanding our Data Conversion Team! We are looking for an innovative and forward-thinking team player that will smoothly transition our customers data into our products. The Data Conversion Specialist will work directly with the customers and is responsible for taking data from a previous management system to EZLynx management system. You will be the first point of contact for all communication with the customer and internal teams. The role is designed to set the agent up for success in EZLynx and convert their data through a clearly defined process.
Why Choose
EZLynx:
- Competitive benefit package to include medical (three options to choose from and two options are free for employee and family), dental, vision, short and long-term disability, 401(k) matching, tuition reimbursement, profit sharing and bonus
- Wellness benefits to include catered lunches
- Casual working environment
- Great culture with low employee turnover
- Employee recognition and rewards
- Collaborative team looking for the best motivated individuals to join our team
In This Role You’ll:
- Prioritize multiple projects and tasks to ensure completion of all projects on time;
- Define scope of projects in collaboration with Senior Management;
- Establish project plan: define project scope, monitor activities, and secure the necessary resources and plans;
- Facilitate customer training, communication, and assistance in completing necessary tasks on time;
- Drive project execution: track project activities, monitor and handle changes, conflicts and resolutions;
- Review data content and successfully relay questions to the customer and answers to India accurately and on time;
- Main point of contact for all client communication;
- Ability to convey messages, concerns, and tasks effectively to all parties.
Here’s What You’ll Bring:
- 2 years’ experience in project coordination, data conversion, data integration or data migration
- 2 years’ experience in a customer facing role
- Associated degree in Computer Science or related field, Bachelor’s preferred
- Experience in importing and exporting database files from multiple sources
- SQL Server & Access Database Management experience
- Advanced skills in Microsoft Office Suite, especially Excel
- Strong analytical skills with the ability to problem solve, take initiative and develop creative solutions
- Excellent communication, customer issue facilitation and resolution, decision making skills
- Ability to work well in a high-pressure environment