Ponce Health Sciences University, an accredited education institution, is recognized for its excellence in education service and research achievements. PHSU is focused on the disciplines of Medicine, Clinical Psychology, Biomedical Sciences and Public Health. The university has continued a 40-year tradition of enhancing the medical profession by providing the highest quality graduate medical education programs available. The St. Louis Campus was established in 2018, with the mindset of continuing those services in St. Louis and the surrounding communities.
SUMMARY/OBJECTIVE: This
position provides office support, event and calendar
management and assists staff with student services.
Candidates should possess excellent customer service skills, a strong
understanding of computer-based applications, and clerical abilities to perform
outreach, data entry, and document imaging.
Principal Duties/Responsibilities:
§ Act as primary point of contact for campus guests by receiving visitors at reception by greeting, welcoming, directing and announcing them appropriately.
§ Answering screening and forwarding incoming phone calls
§ Open House/Student Success Event Coordination.
§ Assist with administrative duties related to the daily operations of enrollment services in Admissions, Student Success, and/or Registrar.
§ Provides document preparation, scanning, imaging, indexing and performs quality assurance of digital and physical documents for electronic storage.
§ Other duties or special assignments/projects as deemed necessary.
COMPETENCIES: To perform the job successfully, an individual must be dependable and have good inter-personal and communication/organization skills and the ability to interact effectively with students, faculty, and staff. Demonstrated ability to meet and/or exceed determined goals and objectives. Excellent written, verbal communication and customer service skills. Time management and the ability to meet deadlines and multi-task are required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Listed below are the knowledge, skills, and/or abilities required for this position, as well as the Physical Demands and Work Environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of an associate’s degree and 6 months experience. Associate degree or equivalent in earned college-level credit and possess a commitment to providing quality service to students seeking post-secondary education. Six (6) months of related administrative office experience in a high-traffic office environment. Preferred experience in higher education; university environment.
Computer Skills: To perform this job successfully, an individual should have general knowledge of computers including Microsoft Office Applications such as Word, PowerPoint, Outlook, and Excel.
Certificates, Licenses, Registrations: Certifications in administrative proficiencies appreciated.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and to use hands to type on computer, operate office equipment and handle books, files, documents, etc. Must be able to talk and hear to answer phones and when assisting others. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and to stoop or kneel. The employee must occasionally lift objects weighing from 10 – 30 pounds and possibly up to 50 pounds. Close vision needed to use computer. Must have distance vision and depth perception for safety purposes.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment in this position is characteristic of a normal office environment. The noise level in the work environment is usually mild to moderate. At times, the position requirements will require the ability to produce results in a fast-paced environment. Independence and autonomy with little direct supervision is required. Professional mannerisms are expected as a representative of the university. This position requires leadership and the ability to accept performance feedback.
NOTE: This job description in no way states or implies that these are the only duties to be performed the employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. An employee is expected to assist and provide coverage for coworkers during peak periods, vacation days or sick days.
Ponce Health Sciences University (PHSU), as an educational institution and as an employer, values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Accordingly, the University prohibits and will not engage in discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, political affiliation, disability, or veteran status. Further, the University will continue to take affirmative steps to support and advance its values consistent with the PHSU mission. This policy applies to admission, students, employment, and access to and treatment in PHSU programs and activities. This is a commitment made by the PHSU and is in accordance with federal, state and/or local laws and regulations.