McKay Brothers, a profitable and rapidly growing provider of specialty telecommunications and financial market data, has an immediate opening for a Technical and Facilities Support Specialist at the Company’s US headquarters in uptown Oakland, California.
The Support
Specialist role has two primary functions. The desktop/technical support responsibilities
include, but are not limited to:
- Providing technical support related to staff desktop and facilities needs
- Installing new hardware components for desktops
- Installing operating systems and software in the desktop
- Setting up network connections to desktops
- Maintaining support documentation and training.
The business support function is wide-ranging and responsibilities include, but are not limited to:
- Remote field operations support
- Lab work with PhD-level scientists
- Facilities management (moves, desks, chairs, power, etc.) – this function of the role will require physical demands including bending, sitting, and lifting up to 50 pounds
Hours:
- · 40 hours per week, Monday-Friday is the typical schedule
- · You must be willing to work flexible hours - weekends and early/late hours are sometimes required
- · Overtime will be paid for any hours above forty hours per week
- · Some travel may be required
Qualifications include:
- 4-year degree with some hardware/OS experience
- Prior experience in desktop support role and/or Microsoft certification a plus
- Ability to manage and prioritize responsibilities in a fast-paced environment
- Self-starting mindset toward all duties
- Systematic problem-solving approach and excellent communication skills
- Must live in the San Francisco Bay Area
While we prefer a contract to hire arrangement to ensure a good fit, we will consider a direct hire. Competitive salary and benefits commensurate with experience. This is an on-site position without relocation reimbursement. McKay Brothers offers a comprehensive benefits package including three weeks of paid vacation; medical, dental & vision policies; life insurance; AD&D; 401(k); commuter benefits; and an Employee Assistance Program. Our health premiums are paid 100% by the company (up to maximum).
About McKay Brothers and its affiliated Quincy Data
McKay Brothers, LLC is the acknowledged leader in providing extremely low latency wireless networks for firms trading in financial markets. Many of the world’s most sophisticated trading operations utilize the near light speed networks that McKay designs, engineers, builds and operates. McKay launched its first US network in 2012, expanded to Europe in 2014, and Asia in 2016. Its Quincy Data affiliate sources and distributes real-time financial market data globally via McKay networks. Learn more at www.mckay-brothers.com and www.quincy-data.com.
Process
Qualified candidates are invited to submit resumes in PDF form only. We will not consider resumes sent in any other format.
This role is not eligible for recruiter referral fees. Recruiters, please don’t contact this job poster.