Job Summary:

 

Zymo Research is looking for a dynamic individual to join our Commercialization Team! The Associate Scientific Collaboration Manager will be dedicated to supporting our global distribution partners, ensuring they are fully enabled to succeed by serving as a scientific consultant for the distributors and our customers. This role is customer-service driven at its core—focused on bringing value through training, knowledge-sharing, and seamless access to other Zymo Research experts in R&D, Scientific Collaboration, Technical Support, and Automation when you cannot solve the customers problem alone.

 

Success in this role comes from deeply understanding our customers’ needs (both end user and distributing partners) and delivering practical solutions: clear messaging, pricing support, sales training, marketing collateral, battle cards, joint travel, and ongoing relationship management. The goal is to embody Zymo Research’s principles of innovation, quality, and service by scientifically supporting our international customers and making our distributors more effective and successful.

 

Join us in making a meaningful impact!

Essential Duties and Responsibilities

 

Channel Management & Institutional Relationship Development

  • Own and drive Zymo’s channel presence beyond distributor sales teams by actively developing and managing relationships with procurement, purchasing, stockroom, and supply chain stakeholders across academic, government, clinical, and industrial institutions.
  • Establish Zymo as a preferred and trusted supplier by aligning product portfolios, pricing structures, and service models with institutional purchasing frameworks and contract vehicles.
  • Partner with distributor operations teams and end-customer procurement groups to secure stockroom placement, catalog inclusion, and automated replenishment programs, reducing friction and increasing pull-through demand.
  • Lead joint efforts with distributors to navigate vendor onboarding, supplier qualification, and compliance requirements, ensuring Zymo products are approved, visible, and easy to buy.
  • Identify and execute channel-specific growth levers (e.g., standing inventory, framework agreements) that accelerate adoption and defend share.
  • Act as the escalation point for channel friction (availability, pricing misalignment, service gaps), working cross-functionally with Operations, Finance, and Customer Service to resolve issues quickly.
  • Translate procurement and stockroom insights into actionable guidance for Sales, Marketing, and Product teams to optimize channel strategy and institutional penetration

 

Technical & Field Sales Support

  • Partner with distributor sales teams on customer visits, demos, and technical discussions to drive adoption and conversions.
  • Provide hands-on support for advanced technical inquiries, complex troubleshooting, and workflow optimization.
  • Assist in developing and executing account-specific growth strategies to expand product penetration in key markets.

Hunt and Provide Consultative relationships

  • Prospect and identify high-value opportunities across academic, government, biotech, and clinical markets; develop outreach strategies to establish credibility and open doors.
  • Act as a trusted scientific advisor by understanding customer workflows, challenges, and goals; positioning Zymo’s solutions to deliver measurable value.

Distributor Training & Enablement

  • Deliver effective training programs (virtual and in-person) for distributor sales, technical, and life science specialists.
  • Create and share marketing collateral, sales tools, and battle cards to support consistent, effective messaging and accelerate adoption.
  • Ensure timely and accurate communication of new product releases, application workflows, and technical updates.

Relationship & Account Management

  • Build and maintain strong, trust-based relationships with distributor technical, sales, and management teams.
  • Lead Quarterly Business Reviews (QBRs) and participate in joint business planning for strategic partners.
  • Monitor distributor sales performance, promotional efforts, and pipeline health to ensure targets are met and opportunities explored.
  • Support the Distributor Management Group in executing sales initiatives and campaigns.

Market Intelligence & Feedback

  • Gather and share market intelligence, Voice of Customer (VOC), and competitive insights to inform Zymo Research’s commercial strategy.
  • Provide actionable feedback from distributor interactions to enhance product positioning, marketing strategies, and enablement resources.
  • Identify regional/channel coverage gaps and opportunities for new distribution channels or expanded market coverage.

Strategic & Cross-Functional Collaboration

  • Collaborate with Marketing, Product Management, R&D, and Operations to align strategies and resources with distributor needs.
  • Represent Zymo Research at tradeshows, conferences, and distributor meetings to strengthen brand presence and technical credibility.
  • Ensure compliance with Zymo Research’s branding, pricing, and contractual standards.

Reporting & Travel

  • Travel approximately 30–40% (domestic and international) to conduct trainings, joint visits, and market development activities.

Prepare detailed trip reports highlighting customer feedback, market trends, and actionable next steps.

Qualifications:

  • Education & Industry Experience (one of the following):
    • PhD in Life Sciences and 0-1+ years of industry experience
    • MS in Life Sciences and 2+ years of industry experience
    • BS in Life Sciences 3+ years industry experience
  • Technical depth: Hands-on experience with nucleic acid purification, PCR, NGS, or related molecular biology workflows.
  • Customer-facing chops: Proven ability to communicate with both technical and commercial audiences; strong training and enablement skills.
  • Travel: Willing/able to travel up to 40% domestically and internationally.
  • Core skills: Organized, clear communicator, service-oriented; comfortable driving cross-functional work with distributors and internal teams.

 

Core Competencies:

 

  • Deep scientific and technical understanding of molecular biology workflows.
  • Proven ability to deliver consultative technical training and sales enablement.
  • Exceptional interpersonal, presentation, and cross-cultural communication skills.
  • Ability to think strategically while maintaining a customer-first mindset.
  • Adaptability to work across diverse markets and dynamic environments.


About Us:

 

Since its inception in 1994, Zymo Research has been proudly serving the scientific community by providing innovative, reliable, and high-quality research tools and products. Whether it's DNA, RNA, epigenetics, microbiomics, protein, or yeast-based research, our philosophy remains the same: To provide the highest quality products in the industry while ensuring they are both simple to use and reliable in their performance.

 

Recognized as a Top Workplace by the Orange County Register in 2021, 2022, and named a Top Workplace USA in 2023, Zymo Research continues to be a vibrant community where employees thrive, feel connected, and are inspired by their work. If you are passionate about contributing to scientific advancement and want to be part of an exceptional team in a dynamic, growing company, we'd love to hear from you!

 

Compensation, Benefits, and Perks:

The estimated base compensation range for this position is $75,000 - $90,000 per year

 at the time of posting. Actual compensation details will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.

 

Zymo Research also offers competitive benefits and perks including:

  • Medical, Dental, Vision, and Life Insurance Coverages
  • EAP Sessions
  • Vacation Time plus Company Holidays
  • Paid Sick Leave
  • Generous 401(K) with matching 
  • Employee Referral Bonus
  • Complimentary fruit, snacks, and beverages
  • Complimentary catered lunches on Thursdays 
  • Complimentary EV Charging 


Equal Employment Opportunity Employer:

Zymo Research welcomes candidates of all backgrounds. These include sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, gender, gender identity, gender expression, physical & mental disability, medical condition, genetic information, military and veteran status, or any other protected status as defined by federal, state, or local law.

 

Location:

Onsite – Zymo Research Operations – 2911 Dow Ave., Tustin, CA 92780

 

Disclaimer:

 At Zymo, we take the integrity of our hiring process seriously. Please be aware of fraudulent recruitment activities that may use our name to deceive job seekers. We will never ask for payment, sensitive personal information, or financial details during the recruitment process.

All legitimate communications will come from an official Zymo or TriNet Hiring email address. If you are contacted by anyone claiming to represent us using a free email service (e.g., Gmail, Yahoo, Hotmail) or asking for payment, please treat this as fraudulent and report it immediately to HR@zymoresearch.com