Summary Description:

The Front Desk Receptionist provides a warm, welcoming and inviting atmosphere for students, staff, parents and visitors. The receptionist also completes administrative tasks and supports the school administration.

Schedule: 11 Months

Essential Functions:

·         Answer incoming phone calls in a pleasant, informed manner for the purpose of providing and creating a good image and first impression of the School

·         Greet all incoming students, families, and guests respectfully and professionally, determining their needs, checking scheduled appointments, and directing them to the proper person

·         Check voice mail messages left in school’s general mailbox on routine basis and distribute accordingly those messages needing immediate attention

·         Be knowledgeable and current on school activities, programs, and events related to the school calendar

·         Require all visitors to sign-in and identify themselves; provide appropriate passes and badges following policy and protocol

·         Check students in and out- issue passes and monitor requests for early dismissals

·         Assist in all aspects of maintaining a professional front office, including but not limited to fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying of sensitive information

·         Develop a positive, welcoming and caring climate in the front office

·         Work closely with the nurse and administration regarding care for students, especially in emergencies.

·         Assist students and others with routine problems and refer items of concern to the appropriate party

·         Work closely with school counselors and leadership team, communicating with them in order to help students and parents in need

·         Be able to quickly learn names and faces of students and parents

Additional responsibilities include but not limited to:

·         Similar experience, preferably with experience in an academic environment

·         Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors

·         A courteous and pleasing personality

·         Must be able to work intuitively and independently

·         Strong organizational skills for multi-tasking and prioritizing responsibilities

·         Demonstrated writing and oral communication skills

·         Ability to establish and maintain satisfactory working relationships with other employees, students, parents and the general public

·         Must work effectively with colleagues, faculty and students by practicing respect for deadlines, collaborative problem solving and honest communication

·         Must possess sensitivity to confidential information and hold a high standard of integrity

·         Work with courtesy, tact and diplomacy in dealing with others, and the ability to work as part of a team

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow  other job-related instructions and to perform other job-related duties requested by the Principal and/or Assistant Principals.

        DuBois Integrity Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.