Case Manager (East Tennessee)
Reports To
Program Manager
Who is Persevere?
Persevere is a national 501(c)3 non-profit organization committed to decreasing recidivism and increasing successful reentry and transition for men and women involved in the criminal justice system. To accomplish this, Persevere offers a customizable, comprehensive program for criminal-justice involved individuals to develop meaningful job skills and gain successful access to the labor market. These services include software coding; job readiness and employability instruction, including life skills and financial education; work experience; job search and job placement; entrepreneurship training; and for some, a residential transition program.
National data shows recidivism rates are highest among those who are unemployed. Criminal justice involved men and women have long struggled to find employment upon release. They have an immediate disadvantage because of their criminal justice involvement, and must compete with non-offenders for unskilled, low-paying jobs. Even when they are successful at finding a job, keeping it is another challenge. As a result, many are unable to comply with the conditions of parole and end up back in prison.
Real Hope, Valuable Skills, & Meaningful Opportunity
Job Overview
Join our national movement! The main objective of the Case Manager is to support and guide clients through processes and procedures relating to their release from incarceration and subsequent adaptation to civilian life, starting on the first day of coding class to one year after release. This is a full-time, salaried position with excellent benefits. This role will require some regional travel and will occasionally work inside the local jail. This role will report to an office in Claiborne County. This position requires the ability to pass a reference check, background check and our client’s drug screen.
Responsibilities and Duties
Develop positive relationships with assigned individuals and families
Assess client needs and facilitate appropriate responses
Review records and applications
Establish treatment programs by setting schedules and routines
Monitor cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements
Refer clients to community resources, as needed, and monitor access to and receipt of necessary services
Collaborate with other organizations providing services to the client
Obtain additional resources, intervening in crises and providing personal support
Maintain client records by reviewing case notes, logging events and progress
Communicate client progress by conducting weekly meetings and evaluation
Balance work requirements with learning opportunities
Participate in professional development and training
Improve and implement best practices by studying, evaluating, and redesigning processes
Serve as a member of the case management and reentry team, collaborating with other team members, as needed
Other duties as assigned
Qualifications
Bachelor’s degree in a human services area (social work, human services, criminal justice, psychology) or an equal number of years of experience providing case management services
Experience providing case management and community support services to persons with substance abuse and/or co-occurring disorders
Experience working with corrections involved clients/offenders is preferred
Must have a valid driver's license
We highly value
Passion for and responsibility to the customer/partner
Must be self-starting, hardworking and inquisitive
Leadership through innovation in everything you do
Passion for what you do and being self-reflective to improve
Relentless commitment to win
Personal and corporate integrity