Information Technology Director
Reports To
Chief Executive Officer
Who is Persevere?
Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement.
Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI).
Real Hope. Valuable Skills. Meaningful Opportunity.
Job Overview
The IT Director will oversee all IT-related staff and activities and the infrastructure of technical operations in order to achieve business goals, minimize security risk, increase user satisfaction and maintain operations and systems. This individual will analyze the business requirements of all departments to determine their technology needs and establish IT policies and systems to support the implementation of strategies set by organization leadership. This is a full-time, salaried, remote position with excellent benefits. This position requires the ability to pass a background check, reference check and drug screen.
Responsibilities
Oversees IT operations
Analyzes business requirements for IT needs and systems
Designs and implements IT strategies and infrastructure
Identifies and eliminates security risks
Evaluates IT operations with regard to established goals
Leads team of IT staff
Communicates within IT team and across departments as needed
Works to increase user satisfaction
Assesses need for new equipment and software
Prepares progress and budget reports for leadership
Builds and maintains relationships with outside vendors
Contributes to team effort by accomplishing related results as needed
Document critical Standard Operating Procedures and Workflows
Support succession planning by cross training staff
Complete corporate training on a timely basis
Other duties as assigned
Qualifications
Proven experience as IT director or similar role, preferably in an educational nonprofit
Deep understanding of desktop support, IT operations, and software systems deployed in the cloud
Compliance experience either in HIPAA, CJIS, NIST, PCI, or other demonstrated experience protecting the privacy of peoples information in an auditable/structured approach
Experience in analysis, implementation and evaluation of IT systems and their specifications
Excellent organizational and leadership skills
Outstanding communication abilities
BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus
We highly value
Passion for and responsibility to the customer/partner
Must be self-starting, hardworking and inquisitive
Leadership through innovation in everything you do
Passion for what you do and being self-critical to improve
Relentless commitment to win
Personal and corporate integrity