Transition Home Manager

Who is Persevere?

Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement. 

 

Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI).

 

Real Hope. Valuable Skills. Meaningful Opportunity.

Job Overview

The Transition Home Manager is responsible for maintaining a safe, structured, and supportive living environment for residents at the Transition Home. This role upholds house policies; lends an ear and patiently guides each participant; resolves conflict between participants, requests supplies, and orients new residents. This position is a key position in affecting life change in the resident’s lives. This is a live-in position, and the manager will have a private bedroom and bathroom within the home. The manager is expected to be present in the home primarily between 7:00 AM and 11:00 PM to support residents during their daily routines, including departures for work, evenings, and curfew hours. This role is located at the Transition Home in Nashville, TN.

Responsibilities and Duties

  • Promote the well-being and growth of residents by modeling and encouraging healthy communication, sound decision-making, and upholding house policies

  • Maintain professionalism with residents, community members, staff and the general public

  • Reinforce program and case management goals

  • Serve as a contributing staff member by participating in weekly staff meetings as well as training and development opportunities

  • Work as a team with all other staff to provide comprehensive client services

  • Encourage residents to maintain a cooperative attitude toward the program and to one another

  • Support residential program in providing seamless 24-hour, 7 day week coverage

  • Coordinate household activities such as chores, menu planning and cooking

  • Responsible for the general safety, overall cleanliness and well-being of the residents and facility

  • Document daily activities of the home and its residents. Make other staff aware of potential patterns, issues or situations

  • Provide crisis intervention, conflict resolution and related support services to residents

  • Respond quickly to on-call notifications

  • Conduct and document drug screens

  • Complete corporate training on a timely basis.

  • Assist with the creation of and follow critical Standard Operating Procedures and Workflows

  • Participate in cross training staff as requested

  • Other duties as assigned 

Qualifications

  • Undergraduate degree in Human Services, Sociology, Social Work, Education, Psychology, or related field with at least two years of prior work experience preferred

  • Ability to maintain regular ongoing communication with releasees and network of community development organizations, landlords, property owners, community partners, local government officials, and other community stakeholders preferred

  • Ability to move/coordinate delivery of furniture and donations, complete household set-ups, and lift heavy objects; ability to work with volunteers in an organized, timely manner

  • Demonstrated success working and communicating effectively in a multi-cultural environment

  • Self- starter with excellent analytical skills combined with the demonstrated ability to multi-task, prioritize duties, and work efficiently

  • Valid driver’s license, access to a reliable vehicle with current insurance

  • 5+ years of program supervision or management with the ability to assist supervisors and direct service providers with their skills development

  • Minimum of 3-5 years of leadership experience including supervision of multiple teams

  • Experience in the development of new programs and enhancement of existing ones

  • Makes sound and timely decisions under pressure. Recognizes what is most suitable in particular situations. Exhibits independence, decisiveness and responsibility

  • Ability to pass a criminal background check and drug test

  • Maintain a flexible schedule in order to be available as needed by the Program

We highly value

  • Passion for and responsibility to the customer/partner

  • Must be self-starting, hardworking and inquisitive

  • Leadership through innovation in everything you do

  • Passion for what you do and being self-critical to improve

  • Relentless commitment to win

  • Personal and corporate integrity