We Lead. We Transform. We Deliver.
Come work with the best of the best! Our people are designers, engineers, technologists, and industry thought leaders, all brought together with a singular focus on solving business challenges that stand in the way of organizational change and progress. Cask is a best-in-class ServiceNow digital transformation partner and we have won numerous industry awards including:
· ServiceNow 2020 Global Elite Partner of the Year and 2020 Americas Elite Partner of the Year
· Inc. Magazine Best Workplaces 2021 and Inc. 5000 Fastest-Growing Private Companies (four times!)
· Consulting Magazine’s Best Small Firms to Work For and Fastest Growing Firms (two times!)
We are all about DIFFERENTIATION ... we are NOT average and we want the world to know it!
Cask is seeking a high-performing, results-oriented individual to guide our clients in adopting and adapting ITAM best practices in the most efficient and effective way to ensure maximum return on their investment. The ideal candidate is seen as a thought leader with a broad and deep understanding of IT asset management and asset-related business process concepts and able to drive the development of solutions to problems and critical IT asset management efforts, often for the most complex or difficult customer situations.
What you’ll be doing:
● Build a customer-focused relationship with middle to high tier clients to identify business challenges and arrive at the best solution
● Conduct needs analysis, establish project specifications, and identify solutions to customers’ business challenges
● Compile business data using industry-specific knowledge to gain insight into a business organization and operating structure
● Lead engagement as the Subject Matter Expert (SME) on relevant best practices
● Lead business process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders
● Contribute to the development of customer value objectives and plans to realize the value
● Become trusted advisor status with the customer throughout the engagement
● Manage and communicate process and business requirements to the delivery team as a bridge to ensure that the proposed solutions meet the customer's expectations
● Provide support, training, and mentoring to other members of the ITAM team
What you’ll bring to the table:
● Demonstrated knowledge and experience working in the areas of hardware and software asset management in a wide range of industries and/or performed as an IT Asset Management leader/practitioner
● Demonstrated experience communicating complex ideas with stakeholders and building collaborative relationships with team members, customers, and other stakeholders
● Demonstrated knowledge and experience with IT Asset Management platform technologies
● Minimum 5 years experience in process definition, improvement, and re-engineering
● Minimum 5 years experience developing requirements documentation, project artifacts and process documents
● Extensive experience in process management competencies
● Demonstrated ability in providing thought leadership to sponsors/stakeholders to solve business process and/or technical problems by focusing on options that identify the pros and cons of those options and the risks and impacts of each option.
● Bachelor's degree or equivalent (minimum 6 years) work experience
Preferred Qualifications:
● Working knowledge of the ServiceNow platform, with the ability to work with a solution architect to translate business requirements into platform stories
● ServiceNow ITAM-related Foundations training or CIS certification
● ITIL v3 or v4 Certification
● Business Process Management (BPC) training/certification
Why Cask?
Cooper [Noun | employee of Cask]. Experienced and reliable artisan who takes pride in providing innovative solutions to common challenges.
Multi-Skilled & High Performing [Adjective | what makes a true Cooper]. Coopers give it their all by exceeding expectations. We must ensure that our deliverables actually solve a customer’s business problem.
Mojo [Noun | our mindset]. Coopers work together to solve complex problems through the joy of innovation, collaboration and personal engagements not common in business today.
Come be a part of the transformation and innovation we deliver. Cask was founded in 2004 by a group of professionals who saw the need to help clients use process and technology in more efficient, cost-effective ways and create business value; today we are a Consulting Magazine "top 10 firm to work for" and are a 4-time Inc 5000 Fastest-growing company. We are recognized in the 2020 Gartner Market Guide for ServiceNow ITSM Consulting, Implementation, and Managed Services.
Perks? Oh, yes.
Cask's success is based upon our most valuable asset - the people. Cask offers a complete benefits package designed with your needs in mind. We strive to take an “employee first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.
We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedIn, Facebook, and Twitter.
Check out our reviews on Glassdoor!
Cask NX LLC adheres to the Safer Federal Workforce Task Force COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors and Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and conforms with the designated COVID-19 safeguards and workplace safety protocols; accordingly all job candidates must be fully vaccinated against COVID-19 prior to the first day of work and provide proof of such vaccination. The term “fully vaccinated” shall mean the candidate has received the single dose vaccine or the last dose of the double dose vaccine at least two weeks prior to commencing work for Cask NX LLC.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.