We Lead. We Transform. We Deliver.
Come work with the best of the best! Our people are designers, engineers, technologists, and industry thought leaders, all brought together with a singular focus on solving business challenges that stand in the way of organizational change and progress. Cask is a best-in-class ServiceNow digital transformation partner and we have won numerous industry awards including:
· ServiceNow 2020 Global Elite Partner of the Year and 2020 Americas Elite Partner of the Year
· Inc. Magazine Best Workplaces 2020 and Inc. 5000 Fastest-Growing Private Companies (four times!)
· Consulting Magazine’s Best Small Firms to Work For and Fastest Growing Firms (two times!)
What you’ll be doing:
The Partner Alliance Manager is responsible for the continued development and maintenance of strategic partnerships, collaboration across teams, tracking of training and certification achievement to meet major partnership goals and objectives, and the development and execution of programs designed to generate demand and build joint Cask and ServiceNow brand awareness.
This person will act as the primary point of contact from Cask for ServiceNow’s Alliances team as well as other specific channel partners. The Partner Alliance Manager will also be responsible for developing and driving the execution of revenue-driving programs and initiatives, and for evangelizing Cask’s value proposition within ServiceNow and our other partner’s ecosystems. This role requires a good balance of strategy, sales and operational capabilities, as well as acting as a liaison between Cask and partner various stakeholders.
● Manage (establish, enhance and maintain) deep, collaborative relationships with various solutions and industry teams at ServiceNow and other partners
○ Maintain deep understanding of the ServiceNow organization, roles and individuals across the ACE and Sales organizations
○ Understand how ServiceNow values its channel partners and what its expectations are of its partners
○ Become an expert in ServiceNow’s Partner Program to ensure Cask is on track with our expectations
○ Drives Cask positioning up on the ServiceNow Partner Finder site
○ Conduct regular cadence between relevant ServiceNow ACE team members and Cask stakeholders
○ Ensure effective and timely internal and external communication and coordination of ServiceNow’s ecosystem strategy and execution of results
● Responsible to track and monitor key Cask partner metrics including deal registrations, ACV, certifications, deployments, product line achievements, and customer surveys
● Establish and maintain close working relationships with Cask ServiceNow Practices and related teams, including GTM, sales, marketing and delivery teams
○ Support efforts to build pipeline of services related to various ServiceNow Workflow areas aligned to Cask practices
○ Ensure cohesion between the ServiceNow Sales plays and go-to-market strategy designed by the Go-To-Market leaders
○ Execute on partner joint go-to-market strategy designed by the Go-To-Market leaders
○ Work with designated partners to deliver a pipeline of opportunities for Cask Sales teams
○ Manage and review pipeline and other relevant metrics tied to partner strategies and initiatives in close alignment with internal and external stakeholders
● Actively promote the Cask brand within the various partner and channel teams; ensure awareness of our competitive differentiators and client success stories
● Collaborates with Cask senior leadership to build/revise an annual ServiceNow partner plan that jointly describes how Cask and ServiceNow view the relationship strategically, financially and operationally
● Communicate Cask needs and hold the appropriate leadership teams accountable across sales, marketing, and delivery practices to meet metric commitments
What you’ll bring to the table:
● 3+ years of experience working in a partner, alliance or channel operations role with a commitment for partner success
● 2+ years in the ServiceNow ecosystem is highly preferred
● Highly developed social skills to maintain positive partner relationships at all levels of organizations
● Self-starter with excellent time management skills and ability to remain focused in a fast-paced environment
● Must be creative, resourceful, detail-oriented, and self-motivated
● Excellent verbal and written communication, presentation and organizational skills
● Strong record of developing and managing partnerships and driving partner account activity and meeting or exceeding partner sales targets
● Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness
● Relationship building skills toward a broad constituency ranging from channel partners, sales, marketing and technical teams
● Ability to build and maintain positive working relationships while delivering results in a fast-paced, complex, collaborative, and team-oriented organization.
● Proven ability to understand different partner GTM and Organizational models
● Willingness to travel as needed (as pandemic allows)
● Commercially astute
● Ability to understand the "bigger picture" and the business drivers around IT and other lines of business
● Previous experience using Hubspot a plus
● Experience in leading presentations and meetings using Zoom
● Applicable Bachelor’s Degree
Why Cask?
Cooper [Noun | employee of Cask]. Experienced and reliable artisan who takes pride in providing innovative solutions to common challenges.
Multi-Skilled & High Performing [adjective | what makes a true Cooper]. Coopers give it their all by exceeding expectations. We must ensure that our deliverables actually solve a customer’s business problem.
Mojo [Noun | our mindset]. Coopers work together to solve complex problems through the joy of innovation, collaboration and personal engagements not common in business today.
Come be a part of the transformation and innovation we deliver. Cask was founded in 2004 by a group of professionals who saw the need to help clients use process and technology in more efficient, cost-effective ways and create business value; today we are a Consulting Magazine "top 10 firm to work for" and are a 4-time Inc 5000 Fastest-growing company. We are recognized in the 2020 Gartner Market Guide for ServiceNow ITSM Consulting, Implementation, and Managed Services.
Perks? Oh, yes.
Cask's success is based upon our most valuable asset - the people. Cask offers a complete benefits package designed with your needs in mind. We strive to take an “employee first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.
We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedIn, Facebook, and Twitter.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.