We Lead. We Transform. We Deliver.

 

Come work with the best of the best! Our people are designers, engineers, technologists, and industry thought leaders, all brought together with a singular focus on solving business challenges that stand in the way of organizational change and progress. Cask is a best-in-class ServiceNow digital transformation partner and we have won numerous industry awards including:

 

  • ServiceNow 2020 Global Elite Partner of the Year and 2020 Americas Elite Partner of the Year

  • Inc. Magazine Best Workplaces 2020 and Inc. 5000 Fastest-Growing Private Companies (four times!)

  • Consulting Magazine’s Best Small Firms to Work For and Fastest Growing Firms (two times!)


What you’ll be doing:

As a Product Owner (PO) you are a key member of the Scrum Team and are responsible for defining and prioritizing the product backlog to deliver the most customer value with each sprint. You will have experience managing an application product lifecycle from inception through implementation and can successfully deliver the value to the customer, by appropriately creating and prioritizing product backlog, and accepting stories ready for release.  The Product Owner must also possess a strong technical background to work closely with the Product Architect in understanding and prioritizing the architectural needs of the platform.


To be successful as a PO, you are comfortable navigating organizational boundaries to successfully develop products by working closely with stakeholders to ensure that product vision, roadmap, and the backlog are all in alignment. To successfully understand the products and users a portion of your time will be spent with the stakeholders in the organization on internal customer-facing activities and the remainder of time will be spent with multiple Scrum Teams.


• Work closely with the stakeholders to construct the backlog

• Build, prune, prioritize and maintain the product backlog

• Collaborate with technical leadership to ensure key architectural roadmap items are woven into the product backlog

• Define the objectives of the features within the backlog

• Participate in sprint planning, and coordination of content dependencies

• Become the primary source for user story details and priorities

• Accept stories into the product baseline using well documented acceptance criteria

• Coordinate and plan releases

• Demonstrate the teams’ work to stakeholders via sprint reviews

• Consistently manage stakeholder expectations


What you’ll bring to the table:


• Bachelor’s degree within a related field of study

• 10+ years of relevant experience within a software development organization

• Experience with an agile or scrum-based methodology

• Strong communication, strong presentation and writing skills

• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members

• Familiarity with workflow management systems

• Experience presenting and conducting demo reviews with stakeholders

• Understands business drivers and how those relate to software delivery

• Understands technical and functional design requirements

• Experience managing product lifecycle

• Understanding of Business Intelligence, enterprise reporting, and how to use data to tell a story

• A fundamental understanding of ITSM or ITIL

• Technical depth of understanding deep enough to fluently converse with developers

• Understands business drivers and how those relate to software delivery

• Able to qualify for a U.S. Federal Government Moderate Risk Position

• System integration familiarity using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

• Certified Scrum Product Owner is preferred

• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application is preferred but not required

• Experience with extending the ServiceNow schema to custom applications is preferred but not required



Why Cask?

Cooper [Noun | employee of Cask]. Experienced and reliable artisan who takes pride in providing innovative solutions to common challenges. 

Multi-Skilled & High Performing [Adjective | what makes a true Cooper]. Coopers give it their all by exceeding expectations. We must ensure that our deliverables actually solve a customer’s business problem.

Mojo [Noun | our mindset]. Coopers work together to solve complex problems through the joy of innovation, collaboration and personal engagements not common in business today. 

Come be a part of the transformation and innovation we deliver.  Cask was founded in 2004 by a group of professionals who saw the need to help clients use process and technology in more efficient, cost-effective ways and create business value; today we are a Consulting Magazine "top 10 firm to work for" and are a 4-time Inc 5000 Fastest-growing company. We are recognized in the 2020 Gartner Market Guide for ServiceNow ITSM Consulting, Implementation, and Managed Services.

 

Perks? Oh, yes.

 

Cask's success is based upon our most valuable asset - the people. Cask offers a complete benefits package designed with your needs in mind. We strive to take an “employee first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.

 

We value diversity at our company. Cask is an equal opportunity employer.  Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. 

 

To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedIn, Facebook, and Twitter.

 

Cask NX LLC adheres to the Safer Federal Workforce Task Force COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors and Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and conforms with the designated COVID-19 safeguards and workplace safety protocols; accordingly all job candidates must be fully vaccinated against COVID-19 prior to the first day of work and provide proof of such vaccination. The term “fully vaccinated” shall mean the candidate has received the single dose vaccine or the last dose of the double dose vaccine at least two weeks prior to commencing work for Cask NX LLC.



To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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