We Lead. We Transform. We Deliver.
Come work with the best of the best! Our people are designers, engineers, technologists, and industry thought leaders, all brought together with a singular focus on solving business challenges that stand in the way of organizational change and progress. Cask is a best-in-class ServiceNow digital transformation partner and we have won numerous industry awards including:
ServiceNow 2020 Global Elite Partner of the Year and 2020 Americas Elite Partner of the Year
Inc. Magazine Best Workplaces 2020 and Inc. 5000 Fastest-Growing Private Companies (four times!)
Consulting Magazine’s Best Small Firms to Work For and Fastest Growing Firms (two times!)
Cask is looking for a Director of People to be responsible for oversight and management of people operations across all of our organizations. We are looking for an experienced people influencer with the ability to build, maintain, and refine the policies, programs, and infrastructure (Recruiting, Talent Development, Performance Management, Benefits, Compliance) that support Cask’s culture as we continue to rapidly grow over the coming years.
About the Role
We are building our People team and are looking for a Director of People to work closely as a part of Cask’s executive team to lead the People Operations functions including Recruiting, Employee Compensation & Benefits, Talent Development, Performance Management, Succession Planning, Employee Relations, Leadership Development, HR Analytics, Wellness, and Health Programs. This role will report to Cask’s President. The Director of People will interact with all levels in the organization through honest, and inclusive communications.
What you’ll be doing
Partner with Cask Leadership to helping Cask grow - a lot - over the coming quarters and years. We need a leader that has the vision and insights to scale the organization (People, Process, and Technology) to ensure that we continue to deliver consulting and technical services to our clients while doing the right thing for our people (Coopers) and our organization.
Manage the People Operations team to key annual, quarterly, monthly, etc planning milestones and ensure strong coordination, communication, and systems across stakeholders.
Understand organizational needs and create and drive processes, policies, and workflows that are compliant, efficient, scalable, and reflect Cask’s values.
Maintain standards and processes related to Cask employees’ (Coopers) lifecycle, including onboarding, change management, and offboarding.
Oversee total compensation plans, salary structure, and overall compensation philosophy.
Manage and administer all compensation related matters [compensation administration (merit, promotions, bonuses), salary surveys, etc.].
Set the strategy and implement progressive and competitive benefit offerings to support Cask’s physical, behavioral, and financial wellness.
Lead the evaluation of scalable technology to build Cask’s infrastructure including the implementation of a new Talent and Recruiting systems.
Ensure People Operations audit and control processes are developed and followed in compliance with Federal and State laws as well as internal guidelines.
Champion collaborative cross-functional relationships with other operations teams include delivery, legal, finance, IT, and leaders across the company.
Oversee and refresh programs for training, professional development, feedback cycles, and career growth.
Responsible for Recruiting and related tools and systems to optimize candidate experience and new hire success rates.
Manage and develop the organization’s HR policies and procedures.
Spearhead People Operations analytics. Assess areas of opportunity, determine approach, compile and analyze data, and prepare reports/recommendations to define People Operations strategies related to people systems and processes.
Be an ambassador of company culture and drive initiative to constantly build upon and improve culture.
What you’ll bring to the table
Independent self-starter, with the ability to effectively work collaboratively across disciplines, is essential.
Demonstrated experience in the various People/HR functional areas, especially total compensation, HRIS, benefits, and other people technologies.
Experience in and with HRIS implementations.
Flexibility and creative problem-solving ability are required.
High integrity and highly aligned with the mission and Cask values.
Ability to work at all levels - strategic, operational, and tactical.
Outstanding interpersonal and communication skills, both verbal and written.
Demonstrated credibility and integrity in communications.
Ability to thrive in a rapidly growing and unstructured environment.
Ability to lead teams.
Ability to manage multiple, complex issues, and prioritize projects concurrently.
Bachelor’s degree in a related field or equivalent required; 10+ years of experience in People Operations is required.
Why Cask?
Cooper [Noun | employee of Cask]. Experienced and reliable artisan-engineer who takes pride in providing innovative solutions to common challenges.
Multi-Skilled & High Performing [Adjective | what makes a true Cooper]. Coopers give it their all by exceeding expectations. We must ensure that our deliverables actually solve a customer’s business problem.
Mojo [Noun | our mindset]. Coopers work together to solve complex problems through the joy of innovation, collaboration, and personal engagements not common in business today.
Come be a part of the transformation and innovation we deliver. Cask was founded in 2004 by a group of professionals who saw the need to help clients use process and technology in more efficient, cost-effective ways and create business value; today we are a Consulting Magazine "top 10 firm to work for" and are a 4-time Inc 5000 Fastest-growing company. We are recognized in the 2020 Gartner Market Guide for ServiceNow ITSM Consulting, Implementation, and Managed Services.
Perks? Oh, yes.
Cask's success is based upon our most valuable asset - the people. Cask offers a complete benefits package designed with your needs in mind. We strive to take an “employee-first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.
A Final Note.
You do not need to match every listed expectation to apply for this position. Here at Cask, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We know great work isn’t done alone. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Cask is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.
To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedIn, Facebook, and Twitter.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.