We Lead. We Transform. We Deliver.
Come work with the best of the best! Our people are designers, engineers, technologists, and industry thought leaders, all brought together with a singular focus on solving business challenges that stand in the way of organizational change and progress. Cask is a best-in-class ServiceNow digital transformation partner and we have won numerous industry awards including:
· ServiceNow 2020 Global Elite Partner of the Year and 2020 Americas Elite Partner of the Year
· Inc. Magazine Best Workplaces 2020 and Inc. 5000 Fastest-Growing Private Companies (four times!)
· Consulting Magazine’s Best Small Firms to Work For and Fastest Growing Firms (two times!)
What you’ll be doing:
The Business Analyst is responsible for scoping and developing business solutions on the ServiceNow platform. The Business Analyst as part of the Delivery phase participates in process workshops and leads requirements gathering workshops to develop a detailed list of solution requirements. The ServiceNow Business Analyst acts as the technical liaison between the customer and the development team to ensure all solutions are fit for purpose.
Participates in Process workshops and assists with keeping track of requirements, action items and decisions made.
Facilitates requirement gathering workshops to further define known requirements as well as identify additional requirements necessary to deliver a satisfactory customer solution
Ensures all requirements are properly documented
In partnership with the development team, estimates the level of effort for all requirements
Acts as the Scrum Master for all development activities
Reviews all solution development to ensure functionality and quality are in line with acceptance criteria
Ensures all solution information is properly documented per Cask standards
Maintain current knowledge of the ServiceNow platform
Participate in process improvement efforts
What you’ll bring to the table:
Bachelor's Degree in Computer Science or equivalent experience
10+ years of IT experience in various roles of infrastructure or application development
3+ years of experience configuring or developing solutions on the ServiceNow platform; experience developing solutions with Javascript a plus
ServiceNow Agile Development Application knowledge a plus
Experience with Agile/Scrum Software Development Methodology
Ability to work remotely and independently
Excellent Story Writing/User Requirement Documentation skills
Excellent written and verbal communication skills
Excellent presentation skills
ITIL V3 Foundations a plus
Certified Scrum Master a plus
ServiceNow Certifications a plus
Able to qualify for a U.S. Federal Government Moderate Risk Position
Why Cask?
Cooper [Noun | employee of Cask]. Experienced and reliable artisan who takes pride in providing innovative solutions to common challenges.
Multi-Skilled & High Performing [adjective | what makes a true Cooper]. Coopers give it their all by exceeding expectations. We must ensure that our deliverables actually solve a customer’s business problem.
Mojo [Noun | our mindset]. Coopers work together to solve complex problems through the joy of innovation, collaboration and personal engagements not common in business today.
Come be a part of the transformation and innovation we deliver. Cask was founded in 2004 by a group of professionals who saw the need to help clients use process and technology in more efficient, cost-effective ways and create business value; today we are a Consulting Magazine "top 10 firm to work for" and are a 4-time Inc 5000 Fastest-growing company. We are recognized in the 2020 Gartner Market Guide for ServiceNow ITSM Consulting, Implementation, and Managed Services.
Perks? Oh, yes.
Cask's success is based upon our most valuable asset - the people. Cask offers a complete benefits package designed with your needs in mind. We strive to take an “employee first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.
We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedIn, Facebook, and Twitter.
Cask NX LLC adheres to the Safer Federal Workforce Task Force COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors and Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and conforms with the designated COVID-19 safeguards and workplace safety protocols; accordingly all job candidates must be fully vaccinated against COVID-19 prior to the first day of work and provide proof of such vaccination. The term “fully vaccinated” shall mean the candidate has received the single dose vaccine or the last dose of the double dose vaccine at least two weeks prior to commencing work for Cask NX LLC.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.