We Lead. We Transform. We Deliver.

 

Cask was founded in 2004 by a group of professionals who saw the need to help clients use and unlock the value of technology in more efficient, cost-effective ways. Today, Cask is a leading Management Consulting firm specializing in providing business and technical expertise to clients across industries. We take pride in providing innovative solutions to common challenges.


Take your career to the next level at Cask NX. Come be a part of the transformation and innovation! We have been named a top 10 firm to work for by Consulting Magazine for 6 of the past 7 years.


Description:

The Solution Architect is the accountable role for all technical implementation aspects of a customer engagement, driving activities prior to project kickoff through project closeout. The Solution Architect must regularly interface with all levels of customer stakeholders as well as every role on the project team. Effective communication skills, both verbal and written, are vital to success in the role. Understanding user requirements and being able to translate them into the technical solution that aligns with customer expectations, requires the ability to listen, interpret, strategize and communicate.


Duties:

  • Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes, ITSM, ITAM, SACM, Knowledge, Demand and Release Management modules within ServiceNow platform.
  • Implement technology specific best practices and standards.
  • Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
  • Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
  • Translates requirements into functional and technical requirements.
  • Designs and develops extensions to Service Now data model in support of requirements towards CMDB, SACM and other modules.
  • Reviews and refines designs for usability, review testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results. Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
  • Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product roadmap planning.
  • Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, technotes, and testing, etc.


Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or other related fields
  • Ten years of relative experience
  • Ability to work remotely and independently
  • Practical experience with agile methodologies/tools. Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
  • Experience with leading geographically separated customers and onshore/offshore teams Interact cross-functionally on matters that require coordination across the organization and collaborates well with other groups, voluntarily shares information
  • Security experience highly desired

 

Benefits:


Cask's success is based upon our most valuable asset - the people. Cask offers a complete benefits package designed with our employees’ needs in mind. We strive to take an “employee first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.

To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedInFacebook, and Twitter.


We value diversity at our company. Cask is an equal opportunity employer.  Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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