Escrow Assistant

Our name, Timios, comes from the Greek word for honest. It's been the foundation for everything we do, from our revolutionary transparent process to the savings that come from one simple fee. With over 250,000 transactions and $40 billion in total closings, remaining true to our values has made Timios one of the fastest growing title and settlement services companies in America.

We align with our customers as valued business partners and deliver:

Simplified and seamless closings designed for efficiency, accuracy, and speed
Expert advice as informed, networked, and knowledgeable advisors
Fast Closings, continually driving towards close
Consistent, timely, and informative communication
24/7 status and documents via our mobile app

We are seeking an Escrow Assistant with the spark and drive that delights the customer and helps them achieve the highest levels of success. We hire great people, empower, and support them. Our team members will:

Possess strong proficiency in all aspects of the real estate closing process
Embrace a team environment, working with a diverse group of dedicated professionals
Be extremely organized, focused, with close attention to detail
Possess excellent written and verbal communication skills
Provide “white glove” level customer service and communication

Responsibilities:

Responds to client emails within 1 hour of receipt.
Open client orders when central processing is not available
Reviews the Preliminary Title Report on both Refinance and purchase files. Knows how to review vesting, taxes and liens/judgements and know how to clear to close.
Orders all payoffs when rushes are needed. This includes mortgage payoffs and lien/judgement payoffs such as IRS and tax liens.
Funding Packages/Signed loan document packages: All assigned funding packages must be completed during the business day to be shipped out same day. Funding packages need to be completed accurately within 30 minutes of beginning the task.
Purchase dashboard: The dashboard is the responsibility of the Escrow Assistant. All tasks must be completed prior to closing and follow up critical.
As the Escrow Assistant becomes more proficient with processing, the assistant will learn the open to close process of the refinance accounts, with Escrow Officer guidance, and be responsible for maintaining customer service for these accounts and also learn to prepare estimates, funding conditions and balancing and disbursing files.
Escrow Officer Assistance: The Escrow Assistant is responsible for assisting your designated Escrow Officer in the closing process. The Escrow Assistant should communicate with the Escrow Officer throughout the day. You are expected to remain flexible and jump in to help other teams as needed.
Notary signings: The Escrow Assistant is encouraged to obtain their notary certificate and perform notary signings with clients in the office and outside after hours if available. Also when there is walk in clients. This is at the discretion of the Escrow Officer and the workload during that day.

Basic Qualifications:

High School diploma or GED required
Minimum 3 years’ experience working with Microsoft Outlook, Word, Excel and Adobe Reader
Minimum of 2 years in a client-facing closing role in the Escrow Industry
Familiar with all concepts and procedures within the Escrow and Title Industry

Physical Demands:

This position requires sitting for up to 2 hours at a time
Must be able to work at a computer with keyboard and mouse for 8 hours a day
Some stooping, bending and lifting up to 25lbs.
Must be able to read small print

Timios is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of employees because of a person's race, color, sex, age, religion, national origin, protected veteran status, or disability status, sexual orientation, gender identity, genetics or other protected status. For questions about any of these protected categories please see Human Resources.

Job Type: Full-time