Director of Data & Analytics

Excerpt

Overview

Cirrus Insight is looking for an experienced Director of Data and Analytics to contribute to Cirrus Insight’s strategic and financial outcomes by analyzing, monitoring and uncovering growth-oriented insights related to our business and assets. This role is responsible for identifying data gaps, defining a data analytics roadmap, rallying stakeholders, and defining and installing robust standards and practices. These are just a few of the challenges that will need to be accomplished to advance the fast-paced, growing organization. As a key member of the executive leadership team, the Director of Data and Analytics will have a direct impact and play a critical role in the company’s long-term growth and success.

Primary Responsibilities

Make our customers successful by modeling successful business enablement and uncovering data insights and opportunities.
Make our team successful by showing us how to leverage key insights to drive results.
Make our company successful by delivering insights to profitably to support rapid growth, enterprise scale, and market-leading analytics.

Responsibilities

Approach every business process from an analytical viewpoint. Define the key levers to success. Build models and tracking to report on progress.
Establish a cadence of reporting and improvement to feed the corporate planning process.
Think outside the box to deliver high-value actionable insights that drive operational excellence.
Identify critical leverage points, bring the information and stakeholders together to elevate the discussion and insight. Build consensus around best practices, benchmarking and continuous innovation.
Partner with the CEO and Senior Leadership to align on short-, medium- and long-term strategy and tactics.
Develop a comprehensive data analysis agenda to enable the business to grow and scale in a profitable way as a best-in-class enterprise SaaS vendor.

Requirements

Masters degree in Data Science, Computer Science, Information Technology, Economics, Information Systems, Statistics, Applied Math, Business Administration, or any other related field.
Demonstrated ability to both analyze and visualize key leverageable data sets and express concepts to teams at all levels.
Demonstrated mastery of data visualization tools and queries, complex process mapping and statistics.
Excellence in architecting, testing, delivering, and supporting information analysis and delivery.
Demonstrated ability to provide actionable insights that move the business forward exponentially.
Demonstrated mastery of Machine Learning techniques includes clustering, classification, regression, decision trees, neural nets, anomaly detection, etc.
Strong track record of performing data analysis and statistical modeling using SQL, SAS or similar tools
Experience with Salesforce, Salesforce integrations, browser extensions, Microsoft Outlook, SaaS in both B2C and B2Enterprise formats.
Ability to prioritize asks, set expectations to stakeholders, and deliver responsibilities on time.

Strong interpersonal skills; proven ability to work effectively with technical contributors, management and executive leadership.

Culture

Be a knowledge leader - and champion for Cirrus Insight customers.
Operate with a strong work ethic - an unrelenting resolve to follow through and meet commitments.
Thrive on challenges - act with appropriate urgency, and celebrate wins!
Be purposeful - focused on the right outcomes through inclusive ideation leaving egos, politics, and hierarchy aside.
Innovate - ideate and deliver new ideas, processes, and ways of delighting our customers.
Communicate transparently - listen actively, and speak respectfully.
Lead - a team full of folks who are proud to work in tech improving the work process and output of their customers.

Employment:

Full-time

Location: We have a geographically distributed team. Most of the engineering team is in Irvine, CA, the Customer-facing team is in Knoxville, TN and Cirrus Insight works with a variety of remote and offshore teams. Location is flexible.