ROLE: Data Analyst


OUR STORY: 


THE WELL is your complete ecosystem for wellness. We bring together Western doctors and Eastern healers to collaborate and create best-in-class healing spaces, innovative products and educational content and protocols that empower you to take greater agency for your health. At THE WELL, your health is integrated, proactive and personalized.

THE ROLE:

THE WELL is looking for talented people who care about customers and are passionate about building a platform that improves people’s health and well being. As a member of THE WELL’s digital team, you will be an integral part of the product development process, inform business decisions and report on our SLOs and KPIs.  The digital team works closely with our marketing, e-commerce and operations teams to develop new features for our platform. We are a close-knit collaborative community whose culture is rooted in mutual respect, empathy and the drive to help our customers take greater agency for their health

THE OPPORTUNITY:

  • Conduct exploratory analysis to uncover the drivers of user engagement and retention, and produce actionable recommendations

  • Guide the instrumentation, testing, and analysis of new features in collaboration with the product team

  • Collaborate with our engineering team to drive improvements in data quality for reporting and ad hoc analysis

  • Build scalable reporting and visualizations to help teams measure product and business performance

  • Partner with key business stakeholders to define near, mid and long-term implications of key analyses 

ABOUT YOU: 

  • 3+ years working as a data analyst or data scientist

  • Excellent knowledge of SQL and data structures

  • Good understanding of ETL and data pipelines

  • Hands-on experience cleaning and aggregating large data sets for analysis and visualization

  • Familiarity with data infrastructure and cloud architecture a plus

  • Ability to solve problems in a thoughtful and pragmatic way


KEY TRAITS

  • High emotional intelligence and communication skills for collaborating with other team members

  • Excellent analytical and problem solving skills

  • Experience with A/B testing

  • Organized with the ability to execute tasks with minimal oversight

  • The ability to be flexible as business needs and processes evolve

  • The desire to stay up to speed on emerging technologies and identify the best way to apply them to THE WELL


BENEFITS / PERKS

  • Comprehensive benefits package

  • Full Time & Part Time paid time off

  • Commuter benefits

  • Club use, perks and discounts

  • Paid Maternity, Paternity leave, & Lactation room 

  • Perks, gym & multiple service discounts

  • Support Circles, Professional Development Workshops, & EAP

  • Collaborative & Pet Friendly HQ work environment 

  • Electronic Reimbursement