BARISTA Requirements & Responsibilities:
• Make & serve specialty coffee/tea beverages in an orderly manner o Apply urgency when needed o Ability to operate in a face-paced work environment
• Knowledgeable of all menu items
• Speak / interact with both new & regular customers
- Discuss the beverage items, make suggestions & answer any inquiries
- Take guests order accurately
• Record & process purchases using the POS system o Collect and process payments from the customer including cash, credit & debit cards
• The ability to operate coffee equipment o Continuing to learn about new brewing methods, beverage blends, food preparation & presentation techniques to improve food/beverage quality.
• Maintain a clean & sanitized work station
• Comply with all health, safety and hygiene guidelines & regulations
• Monitor all inventory needs as well as stock inventory according to storage requirements
• Ability to answer all questions about the establishment
- Hours of operation
- Positions & names of all ownership & management
- Address, phone number, reservation policy, etc.
- Instagram handle, website, any social media platform
- Overall mission of the establishment
Complete opening & closing procedures Skills:
• Conflict resolution
• Customer service
• High energy level
• Promotional ability
• Team Oriented
Our baristas should be detail-oriented, passionate about their beverage craft and focused on providing the optimal guest service. You must be positive, friendly, and be very organized during busy hours. Above all, being passionate about food and service and thoroughly enjoy creating the optimal experience for our guests is the ultimate goal.