Role Title: Product Designer - Contract / Freelance with opportunity to grow to full-time

Location(s):  Brooklyn, NY – Durham, NC – Oakland, CA, or Fully Remote

About Synop

We are a company with a big mission: Improving the world by helping decarbonize global transportation through the transition to electric commercial fleets. 

We’re doing this by connecting vehicles, chargers, and the grid through software which will help fleet managers realize all the potential cost savings that electrification can offer.

Our Story

Gagan Dhillon and Andrew Blejde co-founded Synop in 2021 to tackle a large and meaningful problem:  create the infrastructure for commercial transportation to transition to electric vehicles and put EV operations on autopilot, bridging charging, fleet operations and energy management in a single, unified platform to take care of all fleet electrification needs. Backed by leading climate tech VC Obvious Ventures, with participation from Wireframe Ventures, Congruent, and Better Ventures, Synop will support lowering the carbon footprint by 25-30%.

Our People

We are a people-first company aiming to create a unique culture where everyone can do work they’re proud of, form lasting relationships, and make an impact. Our values help define who we are as a company:

  • We are customer obsessed.  Our mission is to solve the biggest, hidden infrastructural barriers for customers looking to make and manage the transition to electric vehicles seamlessly.

  • We are accountable. We deliver what customers need…sometimes before they know what that is…and have the tenacity it takes to be first movers.

  • We are curious. We gain a deep understanding of customer needs and wants and explore new approaches to help our customers reach their goals.

  • We approach others with empathy and acceptance. We see the product from the customers' perspective; we see people as they want to be seen, with an open mind, honoring and accepting unique differences.

  • We act with urgency.  We have a unique opportunity right now to make a remarkable difference for the world, for our customers and for our people.

…and we uphold the highest standards of honesty and integrity in all we do.

We take pride in our people as well as in the products and services we provide, and each role is not only an opportunity for us to hire great talent but make a connection with someone who shares our values and is passionate about our mission.

About You

You have experience in UI/UX design working on Enterprise-grade software, preferably at a SaaS company. You are consistently the designer everyone turns to when really hard questions need to be answered. You find opportunities to elevate the team and have owned the introduction of new tools, processes, and insights. You are self-motivated, exceptionally detail-oriented, work collaboratively and enjoy crossing back and forth between UX and visual design. You have a "get it done" attitude and a background of delivering superb work again and again.

You have breadth and depth of experience focusing on understanding and advocating for users. You’ve contributed to all aspects of design, iterating through potential solutions, mental models, and feature priorities through personas, user journeys, wireframes, prototypes, information architecture, and detailed design.

What You’ll Be Doing

  • Collaborating with cross-functional teams to create new features and products from the ground-up

  • Applying the design process to solve complex problems across a variety of software contexts and user groups

  • Helping establish and maintain consistent design standards, ensuring our products deliver a cohesive and unified user experience.

  • Working closely with engineering and product teams to create user-centered designs, ensuring usability and accessibility are at the forefront of your design decisions.

  • Facilitating effective communication with internal teams, customers and partners in team and workshop contexts

  • Participating in design critiques, giving and receiving feedback to continuously improve and refine our design solutions.

  • Staying up-to-date with industry trends, technologies, and best practices in UI design, sharing your knowledge and insights with the team.

  • Assisting in conducting user testing and analyzing results to iteratively improve designs.

What You’ll Bring to the Role

  • 5+ years of product design experience working with enterprise-grade software

  • Excellent communication and collaboration skills.

  • An eagerness to learn, grow, and stay up-to-date with the latest industry trends and best practices.

  • A strong portfolio demonstrating relevant skills.

  • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.

  • Knowledge of responsive design, mobile-first design, and design systems.

  • Strong visual design skills, including a good understanding of typography, color theory, and composition.

Bonus Points:

  • Experience with HTML, CSS, and/or JavaScript.

  • Knowledge of UX design principles and methodologies.

How You’ll Be Supported

We want our people to feel supported so they can thrive in all aspects of their work-life.  In addition to working with remarkable people in a remarkable culture, we offer the following:

  • Medical, dental, vision coverage (Synop contributes 50% of your premium), along with Employee Assistance Program and other benefits.

  • Unlimited PTO.  We want you to take time off to recharge so you perform at your best. We don’t set a specific number of days. Take what you need; just be reasonable and make sure your deliverables are met. 

  • Paid holidays.

  • Wellness benefit.

  • Flexibility.  We are a virtual-first company with people across the US.  We manage by objective.

  • Health care spending account and Commuter benefit.

  • Access to local co-working space (where we have people, you’ll have colleagues to collaborate with in person!)

Base salary and total compensation are dependent upon many factors, such as: skills, experience, and relevant past roles.  The target for this role is $80,000 - $120,000.

Our Commitment to Inclusion and Equity

Sustaining the future is what we do…for the planet, our customers, and our people.  We are committed to creating and sustaining a culture of inclusion and connectedness.  Our commitment to inclusion and equity means that we value who you are and the path you’ve taken to get here.  

We're more interested in your experiences, results, and impact than brand names, degrees, or keywords on your resume.

Synop recruits and supports a distributed team of people across the US who work remotely.  Our guiding principle is “purpose-driven”: whether we work at home or in one of our offices, and with what frequency; whether we’re working virtually or traveling to get together for periodic in person collaboration events.  Our working norms are evolving, and we expect our people to help shape our path forward.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.  Synop is also committed to compliance with all fair employment practices.

If you’re looking to join a company where you can proudly bring your whole self to work, can help drive success, and have fun solving hard problems that matter, we can’t wait to meet you.  Apply today!

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