This position is expected to work as a valued member of the Staymobile team.  The position will be responsible for accurately diagnosing client technology issues and make solution-based recommendations or the appropriate repairs. You will be accountable for providing a world-class client experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.      Perform diagnostics of client technology and make recommended repairs in a timely fashion

2.      Communicate with client diagnostic discoveries in a way they understand

3.      Partner with team members to ensure proper documentation of client requests

4.      Follow technical SOP including proper diagnostic notation, reporting of inventory and maintaining a clean workspace

5.      Assist Site Manager with operational procedures

Required Education, Skills, and Qualifications

1.      High school diploma or GED

2.      1 - 2 years of customer service experience

3.      1 -2 years of electronic repair experience

4.      A+ certification preferred

5.      Enthusiasm for technology

6.      Must be at least 18 years of age

7.      Highly organized, strong attention to detail, and time management skill

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