Sales Development Representative

Job Summary
We’re looking for a driven Sales Development Representative (SDR) to identify and qualify potential customers for our career and mentoring solutions. As the first point of contact, you’ll play a key role in initiating relationships and setting up the Academic sales team for success. The ideal candidate has a solid grasp of the sales process, excellent communication skills, and the ability to effectively showcase our offerings.

Essential Functions

Generate and qualify leads from various sources
Schedule appointments and demos for Higher Education sales team
Manage the sales pipeline and maintain detailed CRM records
Collaborate with Academic sales management to develop targeted strategies
Conduct pre-call research and follow up with prospects
Prioritize daily tasks and adapt to new technologies

Knowledge, Skills & Abilities

Aspiration to grow into an Account Executive role
Persistent and motivated, even in challenging situations
Team-oriented with a commitment to collective success
Eager to learn and continuously develop professionally
Empathetic and thoughtful in all interactions
Strong understanding of the higher education landscape & education technology industry
Excellent written and verbal communication skills
Analytical thinker with problem-solving abilities
Capable of managing multiple tasks and meeting deadlines

Core Competencies

Client-focused with a commitment to meeting their needs
Collaborative and adaptable in a fast-paced environment
Determined to succeed and exceed targets

Key Accountabilities

Consistently achieve KPI’s of meetings set per week, outbound calls, emails, LinkedIn InMail messages, etc. as directed.
Develop and maintain a healthy outreach pipeline to ensure a steady flow of bookings.
Build and maintain strong customer relationships with career services and librarian staff.

Minimum Qualifications

Bachelor’s degree in Business, Marketing, Sales, or a related field
1-3+ years of experience as a top-performing SDR in enterprise software sales
Outstanding communication and presentation skills
Highly organized, self-motivated, and detail-oriented
Competitive mindset with a drive to outperform expectations

Prefer candidates located in the Eastern Time Zone, as this best aligns with the Higher Education team's workflow.

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