FIRSTHAND - HEAD OF RANKINGS & RESEARCH

 

About Us

Firsthand.co, an entity of Infobase Holdings Inc, is a SaaS-based career engagement platform powered by firsthand experiences. Firsthand equalizes access to career insights, advice and connections, empowering students to navigate their career search from a position of strength, knowledge and assurance. We earn the trust of our audiences with our independent reporting, company rankings, verified employee reviews, data-journalism and advice. We connect students with alumni who offer mentorship, mock interviews, resume feedback, and a sense of what careers are really like. We empower employers with access to the research and insights to help them create greater employee happiness–while also helping them identify and attract the top qualified, motivated and informed candidates from top US undergrad and grad schools.

About The Role

As Firsthand’s Head of Rankings and Research, you will oversee a central part of our business. Each year, we survey nearly one hundred thousand young professionals to produce industry-leading company rankings and unique insights on workplace satisfaction and diversity. Your job will be to expand participation in our surveys, raise awareness for our rankings, elevate our research reports, and promote thought leadership in presentations, podcasts, articles and beyond. We’ll look to you for strategy and innovation on how to further strengthen our rankings and research as a competitive advantage. You’ll manage a team of research associates, be responsible for a research revenue stream, and report directly to Firsthand’s General Manager. 

 

You’ll be responsible for:

 

  • Leading all aspects of research including a P&L with ultimate accountability for project success and quality of work;  
  • Synthesizing data and learnings into concise and persuasive storytelling for easy share-out in client meetings, conferences, student events, social media, articles, etc;  
  • Developing and implementing a strategic growth plan for research, including new methodologies, industry rankings and reviews, vendors, and technologies; 
  • Managing, coaching, and growing the team of research analysts; and 
  • Providing thought leadership in the areas of workplace insights, company culture, career readiness, employee engagement & retention,and the future of work

 

About You

 Experience:

  • Undergraduate and/or Masters degree in a research-related field
  • 6+ years of experience in consumer strategy, consulting, research & insights or similar roles
  • Commercial experience and client-facing experience are required
  • Expertise in survey design, programming, statistical analysis, and data visualization
  • Experience in establishing and maintaining processes, workflow, and best-practices
  • Experience with Qualtrics, Survey Monkey, Crowdlab, Meltwater, Power BI, or similar
  • Experience presenting to large audiences
  • Experience managing a team
  • Familiarity with the world of career readiness and recruiting


 Knowledge & Skills:

  • Analytical strength: the ability to cut to the core of issues efficiently, synthesize multiple inputs, and arrive at recommendations that deliver customer-focused outcomes
  • Engaging data-driven storytelling skills for use with both employers and student career-seekers
  • Consultative approach with a focus toward actionable insights and recommendations 
  • An inclusive leader, an effective coach, and a developer of talent
  • Entrepreneurial - creative, resourceful, able to get things done quickly
  • Passionate about having a positive impact in the world


Other Information

Firsthand is fully committed to diversity and inclusion. Even if you feel like your skills don’t align perfectly with the above requirements, please apply anyway!


Firsthand is based in New York City and is a remote-friendly business.

Firsthand.co is owned by Infobase Holdings, Inc. (IHI) and was formed by the merger of Vault.com and Evisors, Inc, in 2021.

 

IHI Is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category.

This position has been filled. Would you like to see our other open positions?