We are looking for a motivated self-starter to take ownership of operational processes and procedures for a cryptocurrency trading business.  This is a highly cross-functional role that will require frequent collaboration with internal and external stakeholders (e.g., compliance, product management, engineering, third-party vendors, etc.) to ensure the success of our ongoing operations as we grow and evolve.  

Our ideal hire is someone well-rounded with an entrepreneurial spirit who can effectively prioritize competing projects and seamlessly transition from one task to another. This position involves very close day-to-day collaboration with our Head of Operations, but you will interact with everyone at Lonk.

No two days will be the same; from a high-level, you will be expected to take ownership of certain aspects of the day-to-day business functions for Lonk with a view towards reducing operational friction wherever possible.  This includes involvement in:   

 

  • building business relationships with key vendors and counterparties; 

  • talent management, including recruiting, immigration management, onboarding, and involvement in general HR matters;

  • corporate governance and legal matters, working with outside counsel as necessary;
  • trading account management, including opening new exchange accounts and tracking/managing terms (technical, product, pricing, and legal) for our existing exchange footprint;

  • finance and accounting, working with our accountants as necessary;

  • drafting written materials as needed, including work on our website, pitch decks, internal policies and procedures, job postings, and general marketing content as required; and

  • office space, equipment, and service management, including coordination of team events.


About you:

 

  • Bachelor’s degree and 5+ years of relevant professional experience in an operational control, program or project management, or product operations function for trading, banking, or payments in the fintech space.

  • Experience interacting with engineering teams.

  • Strong problem-solving skills and exceptional attention to detail with a strong sense of urgency.

  • Superb written and oral communication skills.

  • Flexible and calm under pressure with a positive attitude and strong work ethic.

  • Curious, creative, and resourceful with excellent judgment.
  • Some understanding of trading operations preferred but not required.
  • Familiarity with cryptocurrency or a strong interest in digital assets a plus.