The Pat Tillman Foundation (PTF) unites and empowers remarkable military veterans and spouses as the next generation of public and private sector leaders committed to service beyond self. Inspired by Pat Tillman, who proudly put his NFL career with the Arizona Cardinals on hold to serve his country, family and friends established the Pat Tillman Foundation following Pat’s death in April 2004 while serving with the 75th Ranger Regiment in Afghanistan. Over the last almost 20 years, the Pat Tillman Foundation has supported over 850 Tillman Scholars as they’ve furthered their education and increased their professional impact in the world.


PTF seeks a highly motivated, team-oriented Director of Operations  that will oversee office logistics, operations and monitor day-to-day internal functions of the Pat Tillman Foundation including overseeing the team who is responsible for organizational human resources, finances, data analytics, event logistics, and business operations.  We are looking for an experienced and motivated candidate who is interested in working in a fast-paced, dynamic environment with wide ranging responsibilities and professional development growth.


We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. If you believe you have the skills to succeed in this role, regardless of industry, we encourage you to apply.


Who You Are


  • Detail-oriented and highly organized.  An effective systems thinker who can manage multiple projects and prioritize appropriately to produce high-quality results quickly and on time.  You are a natural forward planner who critically assesses your own performance.


  • Analytical. You are driven by data and eager to find answers, and you help others use data to inform their decisions. You are willing to sometimes spend half of a workday building or digging into a spreadsheet so our organization can make well-informed decisions.


  • Clear communicator. You understand the power that small, daily, consistent actions have to create trust and build lasting relationships. Clear and effective written and verbal communicator, experienced in presenting to senior and/or strategic leadership. You have an entrepreneurial spirit and a communication style that inspires others and extinguishes conflict.


  • Trustworthy. You understand that supporting a team will give you insights that others don’t have, and you respect the privacy required around sensitive financial and human resources related activities.


  • High Touch, high patience. You have an optimistic outlook on tasks and systems that may not always be the top priority for other departments but are critical to operational success. 


  • Passionate. You care about making a difference in the world, and want to support veterans and their families working at an impactful level across sectors including health, law, business, policy, academia, government, and defense. You want to come to work and feel inspired every day. You want to change the world.


What You’ll Do


General Responsibilities:

  • As a member of the PTF Executive Team, develop and implement policies and strategic plans, providing support, and thought leadership on current state of the Foundation while generating creative ideas for organizational growth

  • Guide daily operations of the Foundation to include office management, reviewing expenditures and providing general administrative support to the CEO (and staff) as needed

  • Supervise members of the Operations team including the Operations Associate, Data Analyst, Pat’s Run Special Events Manager, and other roles as needed

  • Serve as liaison to outside consultants and/or contractors as necessary (e.g. IT, PEO, audit firm)

  • Maintain active relationship with PTF’s legal advisors, submit matters for legal review, and elevate issues/concerns to the CEO

  • Oversee org-wide CRM, Salesforce, and lead efforts to drive data based decisions across departments

  • Manage Pat’s Run event logistics in tandem with Special Events Manager and seasonal employees


Financial & Operational Initiatives:

  • Assist accountant with preparation of monthly/year-end financial statements and 990 ensuring expenditures are in line with written policies and revenue is accounted for as desired by donors and investors

  • Lead annual audit; provide auditor with necessary data, samples, and documentation, maintain zero findings or auditor adjustments

  • Monitor state registration/compliance procedures and various 501(c)3 requirements

  • Draft quarterly materials for board meetings and host BoD Audit Committee 

  • Oversee an annual sustainable budget, report any discrepancies and recommendations to the CEO

  • Ensure that the organization meets all legal, IRS, state registration, and audit requirements


Human Resources:

  • Oversee HR matters in coordination with the CEO, including all hiring, onboarding/offboarding procedures, role compensation analysis, conflict resolution, organizational culture, and sensitive HR issues

  • Maintain positive, trust-based relationships with each staff member, allowing for open communication for challenges that may arise

  • Lead efforts to continuously improve and understand PTF culture and inclusivity 


This position will report to the CEO and is based in Chicago, IL. Periodic travel is required. The position is available immediately.

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