PTF seeks mid-career, lifelong learning professionals to assist in programming and administrative functions of the to-be-launched Tillman Leadership Institute, primarily focused on three priority areas: participant and client engagements, program administration, and research & development for TLI.   The Engagement Manager for TLI  serves on a 2-person team, reports to the Director of TLI, and may directly supervise one-two master’s level interns. The Engagement Manager will be entrusted with a great deal of autonomy and needs to be innovative and creative. They will help mold a highly-collaborative environment while engaging regularly with key stakeholders. This role will be a thought partner to the Director of TLI and act as spokesperson and ambassador for TLI, PTF and its community.

We understand people gain skills through a variety of professional, personal, educational, and volunteer experiences. If you believe you have the skills to succeed in this role, regardless of industry, we encourage you to apply.

Who You Are

• Big Picture Thinker. You’re acutely aware of how your work within a singular department will be essential to the growth of the organization.  You seek out ways to collaborate with coworkers, external stakeholders and peers for the greater good of the organization.

• Life-long Learner: You continuously learn and grow personally and professionally within the adult education space of online and in-person pedagogy.

• Dependable. You’ve developed a sense for what questions to ask and how to get things done over at least five years of professional experience. You take pride in being relied upon and your team can trust that when you’ve got a project, it’ll be done on time and to standard. 

• Inspired and Inspirational. You are moved by the selfless sacrifice of our country’s veterans and their families, even if you didn’t serve personally. You love working with people and can inspire and excite through bringing big ideas into reality.

• Highly Organized. You can manage a project and prioritize appropriately to achieve a common goal.. You value structure and  yet are comfortable operating with minimal direction. You manage clear and logical processes to support your work and your team. 

• Passionate About Impact. You care about making a difference in the world, and want to support veterans and their families working at an impactful level across all segments of society. You aren’t comfortable with just talking about change, you want to make it happen.

What You’ll Do

Client and Participant  Engagement

• Work closely with the clients of TLI and their participants (students) to ensure an efficient flow of communication. 

• Answer client and participant questions when they arise on TLI programming

• Be the first point of contact for client tracking engagement, not limited to session communications instructions, participant attendance lists, and session evaluation

• Assist the Director of TLI with business development and recruitment efforts for TLI

Program Administration

• Upload and administer program materials and logistics packet to participants

• Coordinating with Events Managers preferred hotels and site trainings, catering and evening dinners

• Tracking of signed participant agreement paperwork and work with Operations team on invoicing for program clients

• Create and analyze pre-program assessments, post program evaluations and 60/90 day post-program learning outcomes

• Tracking for client and participants within Salesforce

Research & Development for TLI

• Help shape future TLI programming, in relation to peer organizations, as TLI builds a clearly differentiated and valuable model of leadership development that leverages Tillman Scholars

• Develop & apply a set of criteria for evaluating new TLI  programming, setting and evaluating concepts against clear “go / no-go” standards that will guide new program ideation and pilots

• Personally conduct and lead deep dive strategic brainstorming & research efforts

Additional Duties

• Champion the work of PTF and TLI through email, zoom info session and tabling at TLI recruitment events. 

• Develop strong rapport with PTF staff and key stakeholders to ensure TLI is working in collaboration with all PTF programming and events.

Based in Chicago, the Pat Tillman Foundation is one of the Top 50 Nonprofits to Work for in the United States, according to the Nonprofit Times. We offer competitive salaries, comprehensive benefits, and a collaborative and welcoming environment where passionate and curious thinkers will thrive.

This position is located  in Chicago, on a hybrid work schedule, and reports to the Director of TLI. Routine seasonal travel is required approximately once per quarter, particularly during the TLI program, year-round.   The Pat Tillman Foundation is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, LGBTQIA+, and other underrepresented applicants.