Pat Tillman Foundation (PTF) unites and empowers remarkable military veterans and spouses as the next generation of public and private sector leaders committed to service beyond self. Inspired by Pat Tillman, who proudly put his NFL career with the Arizona Cardinals on hold to serve his country, family and friends established the Pat Tillman Foundation following Pat’s death in April 2004 while serving with the 75th Ranger Regiment in Afghanistan. Over the last 17 years, the Pat Tillman Foundation has supported over 750 Tillman Scholars as they’ve furthered their education and increased their professional impact in the world.
PTF seeks an experienced and dynamic Data Analyst to provide technical support and drive solutions using data from Salesforce and other platforms to help guide organizational decisions.
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. If you believe you have the skills to succeed in this role, regardless of industry, we encourage you to apply.
Who You Are
Well-spoken (and written). You are a clear, efficient, and effective communicator with exceptional oral, written, and customer service communication skills. You are comfortable speaking to crowds and are motivating.
Passionate. You care about making a difference in the world and want to support veterans and their families working at an impactful level across sectors including health, law, business, policy, academia, government, and defense. You want to come to work and feel inspired every day. You want to change the world.
What You'll Do
Serve as the champion for the organization's use of Salesforce, building buy-in, supporting evolving staff needs, and training new and existing staff on an as-needed basis about the functionality in the Salesforce database
Develop reports and dashboards to support business needs
Manage, update, and document processes and training documentation to support a data culture at PTF
Act as an internal technical resource for department-specific applications
Developing standard operating procedures based on the direction from the Director of Operations with inputs from other departments
Maintain seamless integration between business tools, including email marketing tools, event registration tools, scholar survey application,s and all other platforms tied to Salesforce
Help staff design and implement protocols for capturing pertinent stakeholder interaction data that is not otherwise captured in one of our data systems
Assist other departments with troubleshooting system issues and correcting data flows as needed
Understand, support, and address the business needs of all PTF staff members with regard to the PTF Salesforce database
Sit in on department or Executive Team meetings to determine how data could help provide a solution to challenges
Collaborate with Chief of Staff and Executive Team on project-based initiatives to support and help guide solutions through data
Report and analyze on an ad hoc basis determined through inputs across the organization, prioritized in tandem with the Director of Operations
Build and maintain reports that support user adoption and accountability
Work on projects, and/or new audits, to streamline master data processes to make departments more efficient and effective. Provide reports (scheduled and ad hoc) to other business departments as needed
Maintain a calendar of reports needed across teams on a regular basis; excellent record keeping and organization are a must to provide real-time data reporting
This position will report to the Director of Operations and is based in Chicago, IL. Travel is required for PTF events. The position is available immediately.