Help Desk Senior System Administrator

Help Desk Senior System Administrator

Job Description:

The position is for onsite IT help desk support of the Directorate of Public Works (DPW) at Joint Base Lewis-McChord (JBLM) and Yakima Training Center, Yakima, WA. The position will support the daily operations of JBLM DPW IT infrastructure and the users of the systems.

Duties include, but not limited to:

Desktop support
Printer and Scanners Support
Servers Support
Mobile Device Support
Industrial Controls Systems Support
Respond and resolve help desk tickets
Install and support Government furnished software and hardware
Provide IAVA/STIG compliance for all supported laptops and desktops and printers
Analyze system failures and reporting
Analyze new hardware performance and issues
User Management
License Management
Lifecycle Management
Troubleshooting equipment
Managing physical maintenance including warranty support

Qualifications:

US Citizenship Required
Active Secret Clearance
5 or more years’ experience with servers and workstations leading in a large, complex help desk/system administration function.
IAT Level II Baseline Certification and Computing Environment required (CompTIA Security+ or equivalent as specified in DoD 8140.03M)
Proficient in oral and written communications.

*Position contingent on contract win.

Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.

Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.

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VETERAN STATUS Learn more about veteran statuses

If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

DISABILITY STATUS Learn more about disability statuses

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.