The Sales Operations Manager will be responsible for aligning our day-to-day operational processes that provide visibility into goals, progress, attainment of key revenue and sales objectives. You will partner cross-functionally (with Marketing, Deployment and Technical Operations, Finance, Procurement, and Sales Teams) to implement scalable systems, processes, and tools to accelerate the Company’s revenue growth. We are looking for a scalability focused leader who is motivated to grow this team. We’re a fast-growing modern company and need someone with a progressive perspective. You are someone that has the vision, the passion, and the experience to hit the ground running. Someone who’s constantly learning, experimenting, and improving. Someone who is excited by the opportunity to build something that is seen as a strategic driver of the business and will ultimately take EV Connect through our next growth phase.
You will manage several systems across the sales tech stack to ensure integrations are seamless and critical data is complete, accurate, and up to date, with a focus on removing obstacles to accelerate our sales growth. The Manager, Sales Operations reports to the SVP of Sales.
The Task at Hand:
- Integrate data from disparate systems in order to report effectively on sales performance across various geographics, product lines & sales reps
- Database and platform management including administration, process changes, and troubleshooting of the sales enablement tech stack, ensuring teams have the needed capabilities and can access accurate data to manage campaigns and initiatives
- Lead a team of Proposal Coordinators and Sales Operations professionals
- Manage key Sales Ops projects in partnership with the marketing team throughout the entire project lifecycle, from project setup, ongoing maintenance, and project close out. Ensure accuracy of various project related data elements, including those that affect existing processes
- Develop core GTM KPIs, performance management and reporting. Provide ad hoc analysis and/or partner with the Data and Analytics team to ensure the pipeline is accurately reported
- Proactively evaluate analytics to further accelerate revenue
- Advise on new business growth strategy, existing customer base expansion, sales incentives, and segmentation
- Advise, develop, and report on sales variable commission structures
- Support weekly, monthly, and quarterly reporting and forecasting for the sales organization
- Deliver insightful reports and dashboards to the executive team and individual contributors around KPIs for win rates, ARR, in-year revenue, renewals/upsells, forecast accuracy, pipeline velocity, and sales cycle time
- Ongoing analysis to improve the understanding of the business, our customers, customer personas, and sales cycles to increase revenue and improve sales efficiency
- Working with the SVP of Sales and Finance: design, implement and track sales compensation plans for the sales team
- Ability to organize annual sales kick off & quarterly trainings to the sales team
- Salary range based on experience, $100-120K
What You’ll Bring:
- 4-8 years of experience in revenue/sales operations across diverse sales organizations
- Track record of successful software integration and migration
- Experience designing and implementing compensation plans across sales organizations
- B2B Channel and Direct sales experience in solar, energy efficiency, EV charging or related field is preferred
- Ability to work in a fast-paced enterprise SaaS sales environment
- Ability to work with global teams
- Ability to work with key senior stakeholders in the company
- Ability to work with multiple data feeds to generate analysis, Microsoft Excel expert
- Expertise with HubSpot (CRM,) Gong (Rev Intel,) ZoomInfo. Knowledge of NetSuite (ERP) and DOMO (BI) is a plus
About EV Connect:
EV Connect is on a mission to build a better planet by enabling electricity as a transportation fuel. Through its innovative and open charging platform, EV Connect simplifies the set-up, management, and optimization of charging stations with premium customer service, from installation to driver support. EV Connect guides companies of all sizes in managing networks of chargers and delivers a seamless EV charging experience that empowers drivers.
Established in 2010, EV Connect is a subsidiary of Schneider Electric which serves customers across 41 states in the U.S., including GM, Avista Utilities, Love’s Travel Stops, Verizon, Marriott, Hilton, Western Digital, SCE, New York Power Authority, and numerous municipalities. Globally, EV Connect's reach extends across Europe, Australia, and Asia, removing carbon emissions from vehicles through the electrification of transportation. For more information, please visit www.evconnect.com and follow us on Twitter and LinkedIn.
Named to the 2022 Times100 List of Most Influential Companies, the Company has been a perennial member of the Inc. 5000 growth list since 2020.
Our Benefits:
Paid time off (vacation and flex time), discounted health insurance, life insurance, dental insurance, 401k, telecommuting options.
EV Connect is an Equal Opportunity Employer and requires proof of eligibility to work in the U.S.