Position Summary: Manage the development and delivery of various payments-related compliance and risk management consulting services (ACH Compliance Audits and Risk Assessments, Remote Deposit, Mobile Deposit, ATM Deposit and Branch Deposit Audits and Risk Assessments, Wire Transfer Audits and Risk Assessments, and more). Maintain a high level of proficiency with industry rules and regulations, in order to advise clients and recommend sound compliance and risk management practices. Assist in development and ongoing improvement of audit and risk related consulting products and services. Professionally and knowledgeably represent and market the company's services to members and non-members. This individual will also deliver select training sessions (in-person, teleseminars, webinars, and customized training) on an as needed basis and handle member calls related to ACH rules interpretation and other payments issues.


Essential Duties and Responsibilities


·      Actively participate in the planning and execution of payments-related audits, assessments and special consulting projects for the company's clients

·      Learn, understand, and implement industry audit requirements and the company’s risk-based audit methodology

·      Travel to client work sites and professionally interact with client personnel to efficiently and effectively complete engagements

·      Analyze client processes, procedures and data

·      Identify opportunities to improve our clients’ payments and risk management operation

·      Summarize findings; develop and present formal report of findings to client project team and management

·      Contribute to achieving annual budget projections for revenue and expense associated with Risk Management Services

·      Contribute to the accomplishment of ePayAdvisors’ strategic goals and objectives, as well as individual goals

·      Contribute articles and serve as a publications contributor for the association’s communications vehicles relating to risk management and other topics, as appropriate

·      Adhere to ePayAdvisors’ Core Values and Mission


Other Duties:

·      Act as product manager for Risk Management Services as assigned

·      Acquire new clients

·      Cross-sell existing clients on additional services

·      Conduct select training sessions for Payments Education (In-Person, Teleseminars, Webinars, Webcasts and Customized Training) as needed


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor's degree (B. A.) from four-year college or university preferred; or three to five years related experience and/or training; or equivalent combination of education and experience. Experience in financial services and electronic payments industry preferred.

Additional Skills & Experience: The individual in this position must be passionate about their work, client service focused, and results oriented. They must be detail-oriented with the ability to define problems, collect relevant data and recommend improvements/corrective actions. They must have a demonstrated ability to understand complex issues, establish facts and draw valid conclusions. They must be able to effectively organize, manage and track multiple projects simultaneously. The individual in this position must be dedicated, self-motivated and have the ability to exercise sound judgment. They must also have the ability to work independently and in a team environment and be client service oriented.

Locations: Alabama, Florida, Louisiana, New Mexico, North Carolina, Texas, Virginia, West Virginia

Hours: 8:00 a.m. - 5:00 p.m. (Monday - Friday. Federal Reserve Bank Holidays are observed)

Language Ability: Excellent verbal and written communication skills required. Ability to read, analyze, and interpret complex documents, professional journals, technical procedures and government regulations. Ability to respond effectively and handle sensitive information, inquiries or complaints. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability: Ability to calculate figures and apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to handle complex topics. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills: To perform this job successfully, the individual should have above average knowledge of systems and software used by the industry. This includes but is not limited to email, word processing and spreadsheets; accounting systems and core bank operations software; project management, reporting and database software/systems. Demonstrated proficiency with Microsoft Office (Outlook, Word, Excel and PowerPoint) is preferred.

Certificates and Licenses: One or more of the following payments related accreditations required: Accredited ACH Professional (AAP), National Check Professional (NCP), and Certified Treasury Professional (CTP). One or more of the following audit/compliance related accreditations preferred: Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Financial Services Auditor (CFSA), Certified Anti-Money Laundering Specialist (CAMS), NAFCU Certified Compliance Officer (NCCO), and Certified Regulatory Compliance Manager (CRCM).


Supervisory Responsibilities: This position have no supervisory responsibilities.


Work Environment: This position requires regular and frequent travel. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and use hands to finger, handle, or feel. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading.


The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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