JOB DESCRIPTION
POSITION: Home Coordinator
CLASSIFICATION: Full time – 40 hours, non-exempt
REPORTS TO: Director of Programs
COMPENSATION: $28-33/hr
POSITION START: ASAP
WORK SCHEDULE: Full time. Tuesday – Saturday. 8:30am-5pm (subject to change based on program needs). Primarily in-person with some work from home hours.
PREFERENCES: Spanish-speaking preferred
ORGANIZATIONAL MISSION
A Sense of Home strives to prevent homelessness by creating first-ever homes and a community for youth aging out of foster care. 50% of those struggling with homelessness are former foster youth. The homeless crisis can only end through prevention.
POSITION PURPOSE
The Home Coordinator is the lead designer of each home that ASOH creates, including on-site Home Creations and warehouse Home Creations. They are also responsible for collaborating with various members of the team to ensure quality service delivery, as well as public speaking and working with groups of volunteers/sponsors. This important role requires an exceptional employee who has a positive attitude and is a leader, team player, creative, industrious, and detail-oriented. They have a heart for the mission of ASOH and are excited to utilize their talents to change lives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Home Creations – The HC serves as the main Home Creation leader and coordinator, following all established procedures.
- The ASOH Home Coordinator is responsible for leading the volunteers/sponsors through the installation of each Home Creation (HC) and this requires championing their efforts and facilitating an experience that is full of joy, heart, and respect. ASOH adheres to a very clear and strong set of values and the Home Coordinator ensures all stakeholders always reflect these values.
- As a leader, the Home Coordinator is responsible for taking in the entire environment and looking for the best way that participants can execute a fulfilling role in the making of each Home Creation.
- Manages and coordinates volunteers in the warehouse and supports them with selecting items to be installed in each home and creating kitchen and bath kits
- Creates design detail documents for each recipient
- Design each room to ensure it feels like a custom made home for each recipient based on their needs and preferences.
- Ensures all needed items for all Home Creations are properly accounted for and allocated to the recipients’ profile on the ASOH app
- Report low inventory items or discrepancies in the inventory to the Logistics Manager
- Prints all photos to be displayed in the home for Home Creations and puts them in frames.
- Uploads photos taken during Home Creations to the ASOH app
- Assists with Home Creations truck load ups
- Supports the logistics team with processing donations
- Is present at Home Creations to ensure proper installation of items.
- Other duties as assigned to support Home Creations
DIVERSITY EQUITY AND INCLUSION
ASOH is committed to diversity, equity, and inclusion and strongly encourages people of color, women, LGBTQ+ individuals, and those with protected class backgrounds to apply. We value the individuals that we hire and look forward to creating a positive work environment for all identities.
OUR COMMITMENT
We are committed to not only provide a diverse and inclusive workplace, but we value the health and wellbeing of our team members. ASOH offers 100% paid health and medical benefits to employees, along with generous paid sick and sick vacation time. We also believe in providing a workplace that fosters advancement and professional development for all employees, conducting our day-to-day business practices accordingly.
HISTORY AND CONTEXT
ASOH began as a random act of kindness, when the founders Georgie Smith and Melissa Goddard saw an injustice and acted upon it. They noticed that young people exiting foster care had overcome the odds against them, achieved securing a roof over their heads, only to be forced to sleep on cold bare floors, and struggle without fridges, stoves, lighting, a table to eat from nor study off of. The lack of means to make a space a home is a significant inequity that has proven to hold back those working and studying hard to overcome the challenges of the world and create a better future for them. Since then, ASOH has grown into a caring community of skilled staff and dedicated volunteers, providing critical resources and a sense of belonging to over 700former foster youth and their children annually.
A UNIQUE SPACE AND OPPORTUNITY FOR LEARNING AND HEALING FOR ALL
We are committed to action for impact and won’t stop learning, listening, growing and serving. We are committed to evolving our work and model to ensuring we always:
- Evolve how we achieve our goals and deepen the impact
- Listen to those we serve
- Partner with organizations that uplift marginalized communities
- Find and implement new tools in our programs that overcome unique barriers to healing
- Amplify more BIPOC (Black, Indigenous and People of Color) voices
- Ensure a safe, inclusive, diverse workplace for employees, volunteers, donors, and those we serve
- Integrate social justice and public health scholars in the development of our organization
All employees who work in the department cover for each other during periods when an
employee is out, or a position is vacant. This means you may have to occasionally take
on tasks outside the normal scope of your job.
EDUCATION/EXPERIENCE
- Ideally suited for someone has experience in interior design or who is interested in learning more and getting experience
- Able to visualize how the items will come together to ensure everything goes well together aesthetically and fits well in the space
- Related experience with volunteers, administrative tasks, and working with diverse populations.
- Bachelor’s degree preferred
- Capable on Excel, Word, and excels in communication both in written and oral form.
- Organization of one’s time and of a keen eye to organize and store inventory.
- The position requires consistent travel to off-site locations to perform job duties. Employees must have readily available access to reliable transportation at all times to fulfill these duties. Employees may use any form of transportation of their choice, including public transit, rideshare services, bicycling, walking, or a personal vehicle. The employer does not require a driver’s license to apply for or perform this job. If an employee chooses to drive a vehicle for work-related travel, they are responsible for maintaining a valid driver license and any legally required automobile insurance. ASOH will provide mileage reimbursement in accordance with applicable law.
ESSENTIAL JOB FUNCTIONS
- Working with computers, cameras, scanners, and other related equipment
- Public speaking to groups of 12 and more
- Motivating others
- Basic interior design understanding
- Using various data management software
- Communicating with persons outside the organization, supervisors, peers, etc.
- Organizing, planning, and prioritizing work
- Thinking creatively and innovatively
- Updating and using relevant knowledge
- Making decisions and solving problems
- Scheduling work and activities
- Processing information and verifying accuracy of data
- Working directly with the public
- Establishing and maintaining interpersonal relationships
- Assessing the qualities of things, services, or people
- Performing administrative activities
- Documenting/recording information and maintaining logs
- Evaluating information to determine compliance with standards/policies
- Monitoring and controlling resources
- Estimating the quantifiable characteristics of products, events, or information
KNOWLEDGE REQUIREMENT
Analytical Skills - Ability to process and analyze vague, abstract verbal and written instructions. Ability to visualize and assess abstract ideas and develop structured plans for implementation of marketing plans. Ability to read, analyze complex documents, and communicate analysis in oral and written form.
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Communications and Media - Requires public speaking, phone conversations, use of email, writing letters and memos, face-to-face discussions with individuals or teams and contact with others.
English Language - Strong knowledge in reading, writing, and speaking of the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the Company.
Customer and Personal Service - Knowledge of principles and processes for providing superior customer and personal services.
Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computers and Electronics - Working knowledge of email, social media networks, computers, smartphones, equipment, graphics software and CRM system.
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Law and Government - Knowledge of applicable laws, regulations, and ordinances
WORK ENVIRONMENT
Lifting and moving - Requires ability to lift, move, transport, and stage furniture and other home goods sometimes in excess of 25 pounds.
Body positioning - requires using hands to handle, control, or feel objects, tools or controls and prolonged periods of standing and/or sitting
Conflict - requires dealing with potentially unpleasant, angry, or discourteous people, including conflict situations
Impact of decisions - requires making decisions that impact the results of co-workers, vendors, sponsors, donors, volunteers or the company
Opportunity to make decisions without supervision - Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
Level of challenge - requires being exact or highly accurate. Also requires repeating the same physical activities or mental activities over and over - often with freedom to determine tasks, priorities, and goals
Pace and scheduling - requires meeting strict deadlines and adhering to tight timelines Personal Interaction - requires work with external individuals, organizations, businesses, or the public. Also, requires coordinating or leading others in accomplishing work activities and work with others in a group or team
Responsibility for Others - Includes responsibility for work outcomes, results, and safety of others
WORK SETTING - Requires working in office space as well as warehouse space in cold or hot conditions as well as outdoors in hot, cold, wet, humid and/or dry conditions. Work is often performed in recipients’ homes. Also, requires ability to climb stairs or hills at times while lifting. Work is often performed in warehouse settings with tight spaces for travel/access. Requires ability to lift, reach, hold and move heavy items, at times onto and from shelving units.
ACKNOWLEDGEMENT
Your employment relationship is and is intended to be at will. This job description contains the entire agreement between you and A Sense of Home as to the duration of your employment and the circumstances under which your employment may be terminated. Nothing contained in this, or any other materials generated by A Sense of Home or its employees, or any statement made by any employee of the organization, shall require the company to have “just” or “good cause” to terminate the employment relationship or to change the terms and conditions of your employment. Notwithstanding any disciplinary procedures or A Sense of Home rules or regulations, either you or A Sense of Home may terminate the employment relationship at any time, for any reason, with or without cause or prior notice. Further, A Sense of Home can demote, transfer, suspend or otherwise discipline an employee in its sole and absolute discretion. Nothing in this job description, or any other personnel documents creates or is intended to create a promise or representation of continued or indefinite employment or employment for a specific term, in a specific position, or at a specific rate of pay, or to prohibit A Sense of Home from terminating you for any reason even if previously agreed that such a reason would not result in termination.
I also understand that A Sense of Home has the right to change the compensation, assignments, duties, responsibilities, or geographical location of my job at any time, with or without cause.
By submitting my application, I confirm that I have read the A Sense of Home Home Coordinator Job Description and acknowledge that a copy has been given to me at the time of signing below.