Field Service Technician- Connecticut

About the Role

Precor Inc. is looking for a Field Service Technician for our Connecticut market. The Field Service Technician is responsible for repairing Precor's commercial fitness equipment on location in their assigned territory. This role requires mechanical and electrical knowledge as well as excellent customer service skills. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 7AM-9AM and end before 9PM, Monday through Friday.

Precor provides the following:

Company vehicle including gas and maintenance
Tools and parts required to perform repairs
Uniform allowance plus other Precor branded swag

Pay Range: $28.00 to $31.00

Responsibilities

Responsible for the configuration, quality, and accuracy of Precor and Peloton products.
Independently isolate and resolve issues raised by Precor customers.
Troubleshoot Peloton and Precor product issues and effectively complete repairs.
Understanding of spare parts and routine product repairs.
Ensure specified processes, procedures, and reporting methods are followed.
Perform preventive maintenance checks and adjustments.
Perform product repairs and maintenance at fitness facilities and in-home.
Provide outstanding customer service in educating customers on product repair, maintenance and usage.
Serve as Precor product expert and brand ambassador.
Ensure hardware, software and network of the product is functioning properly after each service.
Properly record and replenish the inventory and spare parts in the service vehicle.
Maintain company supplied vehicle in good working order.

Qualifications

Minimum of AA in Electronics, Technical School Degree as Electronics Technician, or equivalent Technical Training.
Must have and maintain a current valid driver’s license with an excellent driving record.
An outgoing, multifaceted personality, and excellent presentation skills.
Excellent customer service skills.
Ability to work well both independently and in a team environment.
Good problem-solving skills, and the ability to troubleshoot problems and think on your feet.
Moderate computer skills, capable of excellent documentation and tracking data.
Maintain a safe and clean environment at all times.
Ability to deal effectively with a wide range of personalities.
Ability to lift up to 70 lbs. with assistance.
Flexible schedule: ability to work nights, weekends, and holidays as necessary.

The pay range represents the low and high end of the anticipated pay range for this position based at our Woodinville, WA headquarters. The actual pay offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our pay is just one component of Precor’s total rewards strategy that also includes region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, we offer robust and comprehensive benefits including:

Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to Employee Assistance Program; including access to mental health services
401(k) including employer match
Pet insurance and so much more!

About Precor

Precor is known for developing and manufacturing the most innovative and reliable commercial fitness equipment on the market. With over 40 years of empowering exercisers, trainers, business owners, and operators alike we take pride in offering world-class fitness solutions across over 13,000 facilities and 100+ countries. We sweat every detail to bring best-in-class product solutions into commercial facilities, meeting exercisers wherever they are: at work, at school, in the gym, or on the road.

Precor is an equal opportunity employer and committed to creating an inclusive environment for all our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: HR@precor.com

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

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We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.