Job Summary:

A person who provides the secretarial and clerical duties that are involved in the day to day operations of the dialysis facility.


• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, And/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED); and

• Three to six-month related experience and/or training, analytical skills and a self-starter.

Job Specific Accountabilities:

The statements below describe the general nature and level of work being performed in this role. They are not intended to be a complete list of all duties, and additional responsibilities may be delegated as required.

1. Responsible for answering incoming calls and forwarding the call to the appropriate person.

2. Responsible for greeting all patients and visitors to the clinic and directing them to their appropriate destination.

3. Responsible for medical record maintenance and audits.

4. Types memos, correspondence, reports, and other documents. Performs a variety of clerical duties including filing, copying, etc.

5. Prepares outgoing mail, collects and distributes messages, ships and receives packages.

6. Collects required intake information on new patients. Updates demographic information on existing patients as needed.

7. Prepares monthly and quarterly lab specimens tubes. Prepares monthly, quarterly, and special order laboratory requisitions and specimens for submission to the lab.

8. Verifies patient status daily (i.e. hospitalizations, missing a treatment, late for a treatment) and reports census to the corporate office weekly/monthly.

9. Prints necessary summaries from the computer system (i.e. lab reports, care plans, etc.)

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