Location - Various locations; can be remote; prefer candidates located in the following metro areas: Dallas (TX), Houston (TX), Orlando (FL), Miami (FL), Chicago (IL), Las Vegas, (NV), Washington (DC), Charlotte (NC)

About RoboKind

RoboKind is a Dallas, Texas based company whose mission is to use innovative robotic, artificial intelligence, and augmented reality technology and software based instructional content solutions that help create lifelong and inclusive learning opportunities for all. RoboKind has developed facially-expressive humanoid robots and avatars, including Milo, who was named in the 2019 Game Changers: Tech & Learning’s Most Inspiring in EdTech in 2019. RoboKind is committed to partnering with PK-12 educational organizations, colleges/universities, foundations, and other organizations to conduct high quality research and development that support continuous growth and positive impact.

More about our employees

RoboKind is a mission driven company and our employees care deeply about creating amazing products which help students learn and teachers teach using modern evidence based practices. As a small company, employees have the opportunity to expand their roles and grow into bigger roles.

RoboKind encourages volunteering and provides additional time of for employees volunteering with charities of their choice. Many employees volunteer with local schools, being speakers during career days and helping in special needs classrooms.

More about our benefits

· Health, dental and vision benefits with HSA and FSA options

· Life and disability insurance

· Standard 160 hours of PTO

· Additional options

· Employee purchasing program discounts

· Ongoing access to unlimited professional development platform

· Snacks (even when working remote)

Volunteer Days

Position Overview:

RoboKind is hiring full and part time Project Managers to work on mid to large scale implementations across multiple organizations who implement robot hardware, software, and services for use in educational and therapeutic settings. As our company grows and scales, you will be a critical part of our Customer Success team, who work together to implement across multiple locations within a school district/other organization.

Job Type: Full-Time, Part-Time

Compensation: Commensurate with education level and experience; combination of base pay with bonus potential tied to customer success. Total compensation range is $60,000-$80,000/year.

Education Level:

Bachelor's degree from a four-year college or university, AND
Minimum two years of experience in a similar role, OR
Equivalent combination of education and experience

Technical and Business-Related Knowledge, Skills and Abilities Required:

2 or more years of work experience as Project Manager preferred
Project Management certification preferred
Demonstrable ability to communicate and influence key stakeholders at all levels of an organization
Experience with and ability to use Microsoft Office tools
Ability to use project management solutions to manage and prioritize action on complicated projects and cross functional activities
Previous experience managing public sector (education, state/local government, etc) projects preferred

· Ability to use various business software applications (presentation software, videoconferencing software, scheduling software, communication software, etc)
· Financial acumen
· Strong typing/keyboarding skills
· Travel experience
· Ability to lift up to 45 pounds
Ability to adapt and take on additional tasks and responsibilities outside of the job description as asked by leadership

Primary Duties and Responsibilities include:

· Outlining, coordinating, and developing project plans, training/PD schedules, communication plans, and multi-year implementation plans to align with customer goals
· Designing project goals and success metrics to determine how success will be measure and tracked
· Ensuring project goals are aligned with product capabilities and customer expectations
· Serving as the liaison between customers, internal developers, and leadership team members to ensure cross functional understanding of and collaboration on meeting/exceeding customers’ short- and long-term goals
· Developing trusted relationships with assigned contacts, stakeholders, and decision makers
· Identifying potential new/expanded opportunities and risks and alert the sales and management team to ensure continued and expanded success of the solution implementation
· Preparing and present Impact Reports to all contact levels on a regular basis
· Developing customer specific scopes of work that appropriately scale for the customer’s size of implementation
· Maintaining product knowledge
· Understanding and navigating through the politics, budget process, organizational structure, and other relevant details that may impact the implementation project
· Effectively using software various tools (project management software, customer relationship software, reporting software, etc) to manage information and processes
· Collaborating with internal and customer professional development teams to coordinate training and ongoing professional development that meet the needs of the customer and are able to be met by the company
· Proactively problem-solving customer issues and engage technical support, as needed
· Proactively escalating customer requests or issues as needed
· Collaborating with sales and proposals team members to scope project plans during the pre-sales process
· Traveling to onsite customer meetings from 25-50% of the time

The successful candidate must be able to:

Verify identity and employment eligibility to work in the US
Pass a background check that would allow for work in proximity to children
Adhere to company policies and procedures
Pass random drug testing
Provide consultation through the implementation process
Approach challenges with a “customer first” approach
Work in a fast paced, early stage company with an entrepreneurial approach
Manage many concurrent projects and implementations and adjust priorities, as needed
Understand the value and interdependencies of the RoboKind hardware products, software subscriptions, curriculum content, and services
Work well both independently and with a team, demonstrating a healthy competitive spirit
Adapt and adjust to new environments and learn new technologies
Use information, prior experience, and various data inputs to problem solve independently
Think analytically and make recommendations at the macro and micro levels
Work with minimal supervision and demonstrate initiative and good judgment
Execute tasks/responsibilities in a timely manner
Maintain effective working relations with a wide variety of diverse individuals
Represent the company in a positive and professional manner
Demonstrate confidence, optimism, and “grace under fire”, even when things go wrong
Maintain confidentiality and adhere to HIPPA, FERPA, and other data privacy regulations
Be self motivated for personal and professional growth, bringing a positive attitude and growth mindset to internal teams and external contacts
Communicate and influence key stakeholders at all levels of an organization
Summarize and synthesize detailed information
Listen, ask questions, and present information in an interactive way
Demonstrate strong verbal and written communication skills virtually and in person