Position Title: Senior Advancement Coordinator

Work Location: Columbus, OH; Hybrid Flexibility 

Employment/FLSA Status: Full-Time/Exempt

Reports To: Manager of Advancement

Salary Range: $50,000/yr. + bonus opportunity 

About Besa

Besa is on a mission to transform the volunteer experience by bringing the community together in meaningful, impactful ways. Besa is an Albanian term that means "to keep the promise," and more than a decade into its work, Besa is keeping its promise to Central Ohio. Since launching in 2012, our agency has rallied 98,000 volunteers, giving 235,000 hours through 15,000 service projects, and it has facilitated $110M in community impact. This mission extends beyond numbers; it's about strengthening the very fabric of our community. By connecting individuals with opportunities to give back, Besa fosters a sense of unity, compassion, and shared responsibility. Through these collective efforts, we address immediate needs, build lasting relationships, and contribute to the overall well-being and resilience of our community.

 

About the Role

Besa is seeking a Senior Advancement Coordinator to drive data-driven insights that enhance donor engagement and optimize fundraising operations. In this role, you will oversee the management of our advancement systems, foster strong relationships with key stakeholders through effective donor recognition and tracking, and leverage data to inform engagement strategies and decision-making processes.


Besa’s revenue is evenly split between earned income from our social enterprise and contributed income from philanthropy. As Senior Advancement Coordinator, you’ll play a key role in supporting and strengthening our diverse fundraising programs that fuel our mission.


Working alongside a dedicated team, you’ll apply your analytical and organizational skills to advance our annual goals and day-to-day operations. If you’re a detail-oriented, customer-centric problem solver with a passion for using data to drive impact, we’d love to have you on our team.


Primary Responsibilities

  • Manage Besa’s CRM (Kindful) and support associated systems (HubSpot) to enhance audience engagement and analyze trends.

  • Develop and maintain donor dashboards and reports that provide relevant, actionable insights into donor health and audience segmentation to inform fundraising strategies.

  • Oversee departmental responsibilities related to gift entry, donor correspondence, data integrity, privacy, and reporting.

  • Support prospect research and prepare Besa leadership for productive funder cultivation and solicitation meetings.

  • Increase donor engagement and cultivation by supporting a variety of fundraising events throughout the year.

  • Stay informed on emerging giving trends and technologies to strengthen Besa’s advancement programs.

  • Provide consistently prompt, friendly customer service to all stakeholders, ensuring a positive experience.

  • Undertake additional duties as assigned, contributing flexibly to the dynamic needs of the organization and furthering the overall mission of Besa.

 

Our Ideal Candidate

  • A proven track record with three years of experience in donor development and fundraising advancement programs.

  • Experience in donor relations and advancement operations; including working with donor segmentation, and donor and grant tracking.

  • Strong project management skills, with the ability to effectively work within and inspire a team.

  • Excellent verbal and written communication skills, with the ability to present complex analytical concepts and findings to both technical and non-technical audiences.

  • Proficient in using technology, including Kindful, Hubspot, Monday.com, Microsoft Office, and Adobe Suite.

  • Proficiency in CRMs including administrative configuration, reporting, dashboards, prospect and constituent management, data integrity, and related financial requirements. 

  • Committed to the mission of Besa and a desire to change the world with us.

  • Experience with EOS/Traction preferred.

 

Position Details

To succeed in this role, the individual must effectively perform each essential duty. The physical demands and work environment outlined below are representative of those encountered while fulfilling the essential functions of this position. Reasonable accommodations can be arranged for individuals with disabilities.

  • Regularly use a computer and engage with co-workers in both office and virtual environments.

  • Frequently stand or sit to complete work, with occasional lifting and movement of up to 40 pounds.

  • Reliable transportation is required due to occasional local travel, including a valid Ohio Driver’s license.

  • Responsible for providing a phone and ensuring an adequate workspace for completing all work.


Why Besa

At Besa, our unwavering commitment to our mission is the heartbeat of our organization. We hold these core values close to our hearts, and we seek team members who share in this ethos:

  • Lead with Heart: We approach every situation with empathy, open hearts and open minds. We support our teammates internally as passionately as we support others externally. We empower each other to do good work and enthusiastically roll up our sleeves to dive in at any level needed.

  • Be Fearless: We think forward, welcome ideas, and remain solutions-focused. Driven by curiosity and independent thinking, we take risks and stay agile. Accountability is key in our pursuit to innovate without fear of failure, as every setback teaches us something valuable, prompting necessary changes and growth.

  • Bring People Together: We value human connection and strive to strengthen and inspire it through people and technology. Our collaborative culture is driven by a strong sense of community, fostering open communication with love and respect. We believe in the power of working together to achieve the greater good.

  • Serve with Kindness: We are present, actively listening, and genuinely caring in every interaction. By embracing our best, most authentic selves and providing a sense of purpose, we foster a positive environment. We do this with joy, striving daily to be the good—together, and inspiring others to join us in our mission.


Joining Besa means embracing these core values, contributing to a mission-driven environment, and being part of a team that seeks to make a positive impact on the world, one connection at a time.

 

What We Offer

Joining Besa comes with a range of benefits aimed at supporting your well-being, professional growth, and alignment with our mission:

  • Energetic and collaborative team environment passionately dedicated to our mission of doing good.

  • Flexible hybrid work environment that values work-life balance

  • Award-winning entrepreneurial nonprofit making a positive impact.

  • Headquarters located in Columbus, Ohio's Brewery District, within a collaborative and inspiring workspace.

  • Generous PTO policy, Summer Fridays, and an additional 10 paid holidays.

  • Competitive medical, dental and vision benefits, along with retirement and short-term and long-term disability benefits.

  • Participate in volunteering activities, team retreats, and immerse yourself in a vibrant company culture.

Besa is an Equal Opportunity Employer, committed to providing equal opportunities to all candidates regardless of race, color, religion, sex, national origin, age, disability, or genetics. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, ensuring a fair and inclusive workplace. While this job description is designed to represent the job requirements, additional duties, responsibilities, and activities may be assigned or changed at any time with or without notice. Candidates must be eligible to work in the United States without sponsorship and will undergo a criminal background check prior to hire.

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