The Bishop Street Underwriters Chief Operating Officer (COO) is a newly created position that will be a member of the ‘Holding Company” executive leadership team as well as work with Bishop Street’s portfolio company MGA / MGU financial professionals. This role will require strategic planning and operational skills, with responsibility for operations and technology planning and execution, business analysis, process improvement, compliance and performance management across the portfolio. This role will be a key decision maker in developing robust operations and technology infrastructure to deliver bottom line results across the organization. This is an incredible opportunity for a highly motivated, entrepreneurial minded individual to take on a pivotal role in a fast-growing, PE backed company.
Key Job Functions and Responsibilities
- Lead operational and technology strategy across the organization, working with operational and technology leaders of business units
- Lead and work collaboratively with team(s) within business units and provide effective coaching and prioritization of deliverables
- Serve as member of the Executive Leadership team to shape and implement strategic business plans and operating initiatives across the organization
- Lead development and presentation of monthly/quarterly/annual reporting to Executive Leadership and Board for holding company as well as to business units
- Establish and manage consolidation of operational metrics/dashboards for individual business units with varying systems
- Lead and work with business units to ensure the firm is in compliance with outside regulatory and legal requirements as well as establish internal policies and procedures
- Participate in M&A pipeline and development of de novo programs with respect to operational and technology analysis
- Lead and work with key third parties during operations and technology diligence workstreams in M&A transactions
- Lead key platform implementation processes (e.g. UW workbench, PAS, shared services) and maximize utilization as the company scales
- Provide advice on select corporate matters to CEO, President and Board
- Other projects and responsibilities as assigned by the CEO, President and/or Board
Required qualifications and credentials:
- 10+ years of operational and/or technology experience with a proven track record of delivering results; at least 5+ years of senior level experience
- Prior experience leading M&A integration teams, systems integration as well as managing and developing a high performing teams
- Experience in the insurance industry
- Strong leadership capabilities and willingness to be hands on driving execution and change where needed
- Strong presentation, written and verbal communication skills
- Travel as necessary