DESCRIPTION

GREENLEAF POSITION DESCRIPTION

ROLE: Community Manager 1

Overview of Greenleaf

Greenleaf is an owner operator of multi-family residential real estate in the Atlanta, Tennessee, North and South Carolina markets. Through our parent company Greenleaf Capital Partners, LLC, we have developed a vertically integrated organization that provides all aspects of onsite and offsite services for our assets, ranging from core maintenance strategies to full investment services. Our teams work closely together to provide clear communication and effective solutions, while continually improving our portfolio and team members. The company is currently looking for motivated individuals to join the Greenleaf team and continue our success in the marketplace.

Mobile Home Community Manager Role

The Community Manager is responsible for the overall management of their assigned Greenleaf property. Their goal is to ensure a quality resident experience while positioning the team for long term success of both the physical asset and its team members. A successful Community Manager will possess the skills necessary to effectively handle financial, property and organizational components of the role. This individual will report directly to the Community Lead and work closely with other Greenleaf Members. The individual should be able to learn the skills to buy new and used mobile homes as well as sell company owned homes to residents.

• Minimum of 2 years customer service experience preferably in real estate or related field

• Must be proficient with Microsoft Office (Excel and Word) and Google (Gmail, docs and calendars)

• High School diploma or equivalent; college degree strongly preferred

• Experience with Entrata Property Management Software preferred, but not required

Property Responsibilities

• Perform regular property, common area, and vacant unit inspections and identify opportunities to continually improve

• Responsive and prepared for vendor communications

• Provide excellent customer service, proactively respond to needs and improve the resident experience

• Manage the leasing cycle, maintenance cycle, and regular inspections

• Understanding of leasing market to make long term recommendations

Financial Responsibilities

• Set rental rate and financial goals

• Create, manage and report on budgets owners and investment group

Organizational Responsibilities

• Onboard new team members

• Knowledge of handbook and policies

• Build knowledge of property management software suite

• Understand, follow and enforce strict adherence to State and Federal Fair Housing Laws and all Greenleaf policies and procedures as listed in the employee handbook

• Promote and teach safe work practices and ensure safety of residents

• Ability to multi-task and schedule deadlines that can be achieved

• Ability to communicate professionally and effectively with all Greenleaf team members, residents and vendors with the ability to work as team towards common goals

Unique Factors

• Spanish Speaking a plus