Founded in Los Angeles in 2019, Airvet is modernizing the way pet parents care for their pets. The pet industry is already a $100+ billion domestic industry, and Airvet has quickly become one of the largest pet telehealth and connected care platforms in the country. In our first 18 months, we've become the #1 rated and reviewed pet telehealth platform in the App Store and Google Play. To date, we’ve helped over 200,000 pets connect with thousands of world-class veterinarians and specialists across the country. Back in 2020, we closed a $17 million Series A from Tier 1 venture firms, and have been rapidly expanding into new markets. If you love pets and believe that every pet deserves access to world-class care, Airvet may be the perfect team for you. We look forward to building the future of pet care together.
About the Role:
We are seeking a Senior Product Designer to play an extremely critical role in Airvet’s mission - to help pets live their happiest, healthiest, and longest lives. Your role will be driving the creation of new, innovative products and offerings for our Pet Parents and our Veterinarians. As a Senior Product Designer, you’ll be defining the User Experience of core mobile & web experiences throughout Airvet. As part of a fast-paced with a clear sense of vision and a strong company culture, you'll have the opportunity to think and act big. You will have both the room and the ability to innovate constantly alongside your product and engineering peers. The ideal candidate will be well versed in the design thinking process, experienced with empowered product teams, and with a solid visual instinct. Your primary goal will be to build and ensure an unparalleled experience that enables our pet parents and vets to accomplish their goals in the most seamless and enjoyable way imaginable. You would be responsible for driving our design process and propelling our empowered teams to success - working closely with product and engineering to help shape the next generation of Airvet products.
What You Will Be Doing:
Earn trust by collaborating with product managers, developers, content strategists, and your fellow designers. Deliver feasible design concepts that achieve both user needs and business objectives. Actively participate in daily stand-ups, grooming, planning, and other team meetings.
Put users first by empathizing and leveraging design thinking principles. Work through all facets of the product design life cycle - from user empathy, defining problems/goals, discovery/ideation, drafting sketches and wireframes, building higher fidelity prototypes, and then collaborating with PMs to conduct user testing.
Deliver outcomes by measuring results and gathering user feedback alongside PMs to iterate and continuously improve.
Debate openly by performing design reviews and providing feedback to software developers and other designers during the product development process.
Act like an owner on the cross-functional team to deliver work by driving with urgency, and accelerating time by emphasizing the use of best-in-class tools and techniques.
What Would Make You a Strong Fit for the Role?
A total of 5+ years of experience in Product Design that includes 2+ years of leading large-scale, user-facing initiatives at a product-based organization.
Fluency in best practices for User Interface Design, Information Architecture, and Interaction Design; practical knowledge of User-Centered Design processes and lifecycles; ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal Design practices.
Knowledge of the latest design concepts, emerging technologies, and other developments in the user experience field.
Effectiveness in working across organizational boundaries to influence and deliver results.
Analytical skills and high judgment.
Communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
A proven ability to consider the impact of your decisions, past your own products.
Able to translate concepts into concrete depictions to clarify ideas and advance collaboration based on shared understanding.
Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
Bachelor's in Design, HCI, or related field -or- equivalent professional experience.
Track record of delivering designs that adapt to multiple platforms from desktop web to mobile apps.
Experience handling e-commerce projects, or similar complex services.
Medical, Dental, and Vision coverage including Dependents
Flexible Spending and Health Savings Accounts
Telemedicine and Employee Assistance Program (EAP)
Life and AD&D policies
Unlimited PTO paid holidays and flexible time off approach
Los Angeles-based and Remote Work team
***Please note that we are NOT in a position to sponsor work visas or handle visa transfers at this time.***
Airvet is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity, in all aspects, leads to positive change, solutions, and innovation for our customers; and, career fulfillment for our employees. All qualified individuals are encouraged to apply.
We will consider qualified applicants with arrest and conviction records in accordance with applicable law, including the San Francisco Fair Chance Ordinance.