Our mission is to provide animals with loving care and lasting homes, to partner with communities striving to do the same, and to advance our no-kill legacy.  Our vision is for animals to live in welcoming communities where they and their human companions are treated with care and compassion.


Reporting to the CEO, the Pets In Need (PIN) Human Resources Director is responsible for developing, implementing, and managing HR strategies, policies, and procedures in alignment with the organization's mission, vision, and goals. The incumbent will work as part of the management team to ensure that all HR practices foster a supportive and positive work environment for leadership, staff members, volunteers, and the animals in our care.


  • Supports and helps amplify an organizational culture that aligns with PIN’s 4 core values: Caring, Accountability, Respect, and Excellence.
  • In partnership with department managers, implements hiring decisions, provides staff mentoring and coaching, creates and presents performance evaluations and corrective actions.
  • Creates and helps lead organizational trainings and sources staff-specific learning opportunities.
  • Maintains accurate and complete employee records and other records required by local and state laws.
  • Onboards new hires; processes terminations
  • Facilitates bi-weekly payroll processing.
  • Manages and partners with the organization’s professional employer organization (TriNet)
  • Performs other job duties as required.



HR Strategy Development and Implementation

  • Collaborates with the leadership team to identify HR priorities and implement effective strategies to address them.
  • Ensures HR initiatives promote diversity, equity, and inclusion within the organization.


Employee Recruitment, Selection, and Retention

  • Develops and leads a talent-management strategic plan to ensure PIN is a world class humane employer in the Bay Area, that can recruit and retain the very best talent in our industry, inclusive of staff and volunteers.
  • Implements best practices for conducting interviews and pre-employment screenings.
  • Develops and execute effective onboarding and orientation programs for new hires.


Employee Development and Performance Management

  • Oversees the performance management process, including performance evaluations, feedback, goal setting, and development plans.
  • Collaborates with managers to provide ongoing coaching and support to employees.
  • Identifies training and development needs and coordinates relevant programs and resources.


Employee Relations and Engagement

  • Promotes a positive and harmonious work environment by developing and implementing employee engagement initiatives.
  • Addresses employee relations matters, including grievances, disciplinary actions, and conflict resolution, ensuring compliance with relevant regulations and policies.
  • Fosters effective communication channels throughout the organization.


HR Compliance and Policies

  • Ensures HR policies and procedures are compliant with relevant federal, state, and local laws and regulations.
  • Maintains up-to-date knowledge of employment laws, industry trends, and best practices.
  • Develops and communicates HR policies and procedures to all staff members.



  • Demonstrated ability using Microsoft Office suite.
  • Previous experience working in a highly collaborative environment with cross-functional management team.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • HR certification (e.g., SHRM-SCP or SPHR) is a plus.
  • Proven experience (6+ years) as an HR Director or similar role.
  • In-depth knowledge of HR policies, practices, and employment laws.
  • Strong understanding of the animal shelter or non-profit industry preferred.
  • Excellent interpersonal, communication, and leadership skills.
  • Ability to prioritize and manage multiple projects simultaneously.
  • Exceptional problem-solving and decision-making abilities.


  • No allergic reactions resulting from close proximity to animals in the workplace.
  • Occasional proximity to potentially dangerous and fractious animals.