BEKO Technologies, Corp. is a manufacturer of all the ancillary components and system solutions associated with compressed air and gas and we are looking for an In-House Service Technician. The In-House Service Technician will provide tactical support to new and existing customers for compressed air treatment products and systems. This position requires occasional travel, but not more than 10%. The person will work from the companies headquarter in Atlanta.

 

Description of Duties:

 

This list of duties and responsibilities is not all inclusive and may be expanded to include other responsibilities as management may deem necessary from time to time.

 

•     Complete server management and responsibility to ensure that the server OS and virtual machine environment are optimized and highly available.

•       Installs, modifies, and makes minor repairs to computer hardware and software systems and provides technical advice and support to system users.

• Identifies and procures the hardware and software needed to satisfy business requirements.
• Maintains and continuously improves a stable network environment in accordance with company policy as a member of the Global IT Team (GIT).
• Identifies weaknesses within the IT environment and infrastructure and proactively develops solutions and implementation plans to meet the demands of the business.
• Installs hardware and peripheral components, as needed, throughout the organization.
• Manages software packages and distributions, application license assignments, and allowances within the organization.
• Assists in the customization and adaptation of existing programs to meet user requirements.
• Provides telephone, in-person, and online support to end-users and responds to and closes all assigned tickets as submitted via the Helpdesk.
• Responsible to maintain and keep organized a clean and tidy, easily accessible server room.
• Provides updates, status, and completion information to managers and/or end-users.
• Maintains an up to date list of hardware in use in the company, as well as a plant layout detailing installed hardware, its identification information, and use (e.g. Wi-Fi access points, printers, etc.).
• Refers major hardware problems to service personnel for correction or repair.
• Executes the initial hardware setup and provides IT specific training (e.g. overview of applications, GIT guidelines, etc.) for all new hires as it relates to the specific job role.
• Organizes on-going, continuous education, training, and communication to all staff to constantly improve employees’ capabilities with and understanding of technology as used in the company.
• Full user rights management including administering email accounts.
• Assists in research and procurement of computer accessories and supplies.

 

Job Requirements:                        

 

•     HS diploma required, Bachelor’s Degree preferred
•     3+ years of IT support experience

Work Environment

This position operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, telephones, photocopiers, fax machines, 2-hole punch and built-in filing system.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires sitting, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing continuously. Specific vision abilities required by this

job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

Travel

Minimal travel is expected for this position and may be required on occasion.

 

 

What does being an employee at BEKO Technologies mean?

 

BEKO Technologies offers employees the experience of working for a company that is a unique and synergistic blend of American and European business cultures. This means competitive salary packages, excellent benefits, comprehensive reimbursement plans, a team oriented work environment, excellent corporate and industry reputation, and nearly unlimited growth potential within the company.

 

BEKO Technologies is a company where employees truly enjoy working.  Through a more progressive management style, we seek to provide employees the ideal work-life balance and benefits that offer a real sense of security for all.

 

BEKO Technologies, Corp. is an equal employment opportunity employer.