Leading Freight Forwarder / NVOCC/ Customs House Broker, with locations in 22 countries and over 2500 employees strong, is seeking a highly motivated and organized individual to fill the position of Ocean Export Manager in its Houston, TX office.
If you are highly motivated, organized and possess the skills to lead and motivate the team, then we want to hear from you.
This position is primarily responsible for managing export transactions in the Sea Freight Business Unit, including all related activities for an assigned base of accounts. This position is also responsible for setting priorities for the team, expediting transactions and tasks to meet customer expectations and government requirements, and monitoring the quality of service including documents produced by the team by performing the following duties.
This position is also responsible for setting priorities for the teams, expediting transactions and tasks to meet customer expectations and government requirements, and monitoring the quality of service including documents produced by the team by performing the following duties.
Responsibilities include but are not limited to:
· Manages and monitors the work load of each Ocean Export Team members to ensure accuracy, and balance tasks among staff.
· Monitors the team’s performance and identifies transactions and tasks that require special handling or expediting.
· Establishes work flow processes, reviews and revises these as needed in accordance with customer needs, Company standards and ISO policies /assigns work to staff.
· Prepares budget with detailed documentation for the Ocean Import Product, according to instructions issued by Senior Management.
· Responsible for product operational and sales activities as assigned by Sea Freight General Manager
· Ensures the timeliness of Billing, File Closing, Document Turnover and Booking as well as Monthly Reporting for Senior Management.
· Ensures Company compliance of, all applicable local and international laws, regulations, and legal obligations.
· Oversees, trains and advises team members and clients in areas of export administration regulations, consular regulations, other government agency regulations, billing system, accounting procedures and export services.
· Reviews and audits work
· Negotiates rates with providers, i.e. truckers, warehouses, carriers.
· Responds to rate requests received from clients and overseas offices/ agents.
· Plans and prepares for periodic business reviews with clients, accompanies sales and management on sales calls as required.
· Performs / supervises timely closing/billing (invoice release) & accountability for profit of all shipments assigned including those assigned to the Managers direct reports.
· Responsibilities include participating in the interviewing, hiring, and training employees; planning, assigning, and directing work processes; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Job Requirements:
• Have a minimum of 5-10 years of industry experience with a focus on Ocean Export Freight Forwarding
• Have a minimum of 3-5 years of supervisory/management experience
• Have a solid understanding and advanced knowledge of EAR, AES, FMC regulations as well as knowledge of all other government agency regulations governing Ocean Export shipments
• Possess knowledge of Incoterms, ISO 9001 procedures and hazardous materials regulations
• Possess exceptional leadership qualities with the ability to work independently, multi-task, be a team player and work in a fast paced environment
• Possess excellent written and verbal communication skills
• Have strong computer skills and knowledge of Microsoft Outlook, Excel, Word and PowerPoint.
Benefits include:
Medical, Dental, Vision, Flexible Spending Account, Company paid Life, Short Term and Long Term Insurance and 401(k) with company match.
When applying, the candidate should include salary requirement.
Background check required.
Only those considered for the position will be contacted. Thank you for your interest.