AboutPHIflow
Founded in early 2018, PHIflow is an AI-driven company disrupting how healthcare organizations manage data-sharing relationships.
Our mission is to provide actionable intelligence today for the PHI (Protected Health Information) breaches of tomorrow. Our founders have deep experience in healthcare, technology and strategy.
We’re looking for energetic and resourceful team members to help shape our company’s culture and join us on our exciting journey.
Essence of the Role
PHIflow is looking to hire an Operations Analyst to play an integral role that will support the company’s daily operations, upcoming product launch and growth as a company. This position will report directly to the Chief Operating Officer.
The Operations Analyst role is critical to the smooth functioning of our business and product development. For the right individual, this role will serve as an unparalleled opportunity to learn firsthand the underlying foundations of startup culture, business operations and the launch of an innovative new product. Responsibilities will span across many business, industry and technology domains of the firm, including:
Business: Operations, Business Development, Customer Service
Industry: Healthcare Strategy, Digital Health, Compliance
Technology: Product Development, Product Launch, User Testing (don’t worry – we will train you!)
Responsibilities
Business:
·Assist with customer onboarding and customer service
·Help develop customer training material
·Assist Business Development team with customer relationship management
Industry:
·Research healthcare company profiles
·Read and analyze various components of customer contracts
Technology:
·Assist development and product team with QA (Quality Assurance) efforts
·Perform user testing of Product (pre and post launch!)
Experience
This role is best suited for someone early in their career. Most likely, the right candidate will have at least 1 year of relevant business, industry or technology experience. For recent or upcoming college graduates, relevant and/or reputable internship experience will be acceptable. However, while experience is a plus, no particular type of experience is a hard prerequisite as the right candidate will be someone who can quickly learn to do things they have never done before. Successful completion of undergraduate studies is required.
Why this Role is Compelling
As a startup, all PHIflow team members wear many hats. We expect that the Operations Analyst will as well. This role offers the chance to take part in a very unique and innovative entrepreneurial journey. We are building a diverse team to help us on our mission, where each individual will be a valuable contributor. We value professional development and learning, having an open mind, teamwork and striking the proper Life-Work balance.
PHIflow is an equal opportunity employer and offers salaries commensurate with qualifications and experience, complemented by competitive benefits for all employees. The Operations Analyst role is a full-time position, reporting daily to PHIflow offices in Midtown Manhattan. The Operations Analyst role will be eligible for stock options based on performance. Position Start date is ASAP. Please be willing to provide professional references upon request.
How to Apply
In addition to applying directly through this job post, please email a copy of your resume to apply@phiflow.co with "Operations Analyst - Your Name" in the subject line. In the body of the email, please introduce yourself and reference how and where (which job board) you found our Job Description. Thank you!