Family Reach is a national 501(c)(3) nonprofit dedicated to removing the financial barriers standing between cancer patients and their treatment — such as loss of income, increased out-of-pocket expenses, and socioeconomic factors. When faced with these financial barriers, families have to make impossible decisions like choosing between paying for treatment or basic essentials like housing, food, and transportation. No family should have to choose between their health and their home — and we won’t stop until that’s the reality.



The Graphic Designer is a manager level position, responsible for maintaining, developing, and improving all visual aspects of the Family Reach brand. This role requires graphic design skills that span digital and printed materials, as well as basic web skills to maintain the Family Reach website and monitor the user journey for all audiences.

Reporting to the Director of Content & Storytelling, the Graphic Designer will work closely with the Content & Storytelling team to support the organization’s messaging and ensure brand consistency across designed materials. The position also requires collaboration with other departments to deliver on-brand collateral that meets organization-wide goals.

The ideal candidate will have a balanced creative skill set with knowledge of basic design principles, brand strategy, and the latest best practices in visual storytelling.

This position does not have any direct reports.




Graphic design

  • Conceptualize, mockup, and design all printed and digital content for the organization, such as web pages, sales materials, event signage, presentation decks, social media visuals, email marketing templates, and patient resources
  • Design all visuals for digital campaigns with strategic support from supervisor
  • Collect input from necessary stakeholders and implement intentional edits based on their feedback
  • Recommend design solutions and creative ways to display data, quotes, and family stories
  • Coordinate with print vendors to review proofs, confirm pricing, and monitor shipping
  • Stay current on design trends and best practices


Brand management and development

  • Maintain and update Family Reach’s Brand Guidelines
  • Ensure website branding is consistent with other internal and external communications
  • Support staff and partners with templates and other tools to maintain brand trust and consistency
  • Review design content created by other team members and polish as needed
  • Ensure the Family Reach brand is accurately represented across platforms and audiences
  • Recommend and implement accessibility improvements across print, digital, and web materials
  • Maintain a consistent file organization system


Website management

  • Maintain the website by building and updating landing pages, optimizing design for various devices, and monitoring the user journey
  • Work with IT/Ops and external partners to troubleshoot website issues, implement necessary updates, and complete backend projects — especially regarding the online donation form and financial assistance applications
  • Monitor and record website analytics
  • Stay current on web design trends and best practices



  • 2+ years of experience in graphic design, brand management, or related content experience — design portfolio required
  • Highly proficient in Adobe Creative Suite, as well as experience with collaborative design tools such as Canva, Figma, and Miro
  • Familiar with web content management systems, specifically WordPress and Elementor
  • Understanding of HTML/CSS
  • Ability to understand historical, current, and future trends in the design and website space
  • Strong time management skills with the ability to manage multiple projects simultaneously
  • Detail-oriented approach, including the ability to stay organized and meet due dates
  • Works well within a collaborative team environment
  • Passion for visual storytelling and mission-driven content
  • Photo and video editing skills are a bonus, but not required



The salary for this position is $50,000. Family Reach offers an attractive benefits package, including, but not limited to, an annual performance bonus, medical, dental, vision, retirement plan, and generous vacation and leave policies.



Family Reach is inclusive of all racial, ethnic, and cultural minorities; LGBTQIA+ individuals, individuals with disabilities, individuals who are neurodivergent, and individuals from all educational backgrounds. We encourage multiple perspectives and experiences, support a multicultural environment, and are dedicated to building our leadership and staff to reflect these values and the diverse communities we serve.


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